GoodLife Fitness / staff who answer phone at customer service

Ancaster, ON, Canada
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Today january 16 called at nine am, the customer service girl named taylor #glh 1478 served me. I was not happy that I called january 12th that I injured my back and needed to freeze membership. The girl did that never expected to have my pyt come out today. That is crazy being i'm not able. I told taylor this and didn't have membership with me and she said next time I call to make sure I have the appropriate this to talk I guess to agent! Really I call many times never have anyone this rude and unprofessional. I definitely will go public with this. Unexceptable to talk to customers like this, i'm very angry. I will expect someone to call me.

Jan 16, 2017

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