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GoldCar Rental / full payment not received.

1 Spain
Contact information:

Contact Number - 13942929.

Vehicle Registration - 2058KBK. Fiat Panda.

Date rented - 28th May - 8th June 2018.

Airport - Manises, Valencia, Spain.

Agent booked through - Cartroller Promotions.

We collect and returned the car with no problems. The car was returned full with petrol.

However, a charge of $1, 450.89 was charged to my credit card. They told me this would be returned if everything was ok. When we returned the car everything was ok. However, we only received @1.364.81 back on our credit card.

This is a difference of $86.08. I can understand there might be a slight difference but definitely not this much. I have used many other car hire companies and never had this problem.

Was this a petrol amount that was not credited?

Please can you find out an explanation for this?

Geoffrey Luker
US phone number [protected].

Jun 13, 2018

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