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Godrej / Pentacool 420 Litres Refrigerator / Insufficient cooling

1 India

Purchased Godrej Pentcool 420 litres Refrigerator in July 2007. From day one it never had enough cooling to prevent ice-creams from melting or freezing milk packets in at least 24 hours.

After complaining service agents have visited umpteen number of times. Charges refrigerant/gas twice, adjusted gas setting twice, changed compressor 4 times, but no improvement. No one has any idea of what is the problem. Dragging the matter since 11 months. No one wants to accept that the model is a failure, for fear of having to offer replacement.

Only thing i can appreciate is their patience to visit dozens of time to impress the customer.

Good Service setup... BUT BAD BAD PRODUCTS.

Sincere advice: STAY AWAY FROM GODREJ.

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