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Gmac Mortgage / incompetent system

1 8784 South 1595 EastSandy, UT, United States Review updated:
Contact information:
Phone: 801-633-5865

Original Home Eq. Loan summer of 2007 with Ditech. Data entry at Ditech entered my SSN incorrectly in transfer to GMAC. It has been a nightmare ever since. All my banking is electronic., I do not even own paper checks. Ditech web pay site down most of the time. Registered on GMAC site. GMAC site keeps wanting me to re-register due to someone trying to gain acess 5+ times in a row. No communication between the Ditech and GMAC system and people. Payments not accepted due to SSN & Ditech vs GMAC account # and my SSN data conflict. Fight to get phone pay and late fees waived or refunded. Customer service phone voice quality very poor as is the understandability of many of the representatives. Advice, steer completely away from these organizations or transfer you loans to another source.

Ja
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Comments

  • Li
      28th of Jan, 2009
    0 Votes

    i too was ripped off by gmac.i tried to modification loan and was told to send in a 940 written by my bank themselves.and then 961 a month.they said the 961 wasn, t enough to redo the loan and sent it back but they cashed the check the bank had made out of 940.they won, t tell me where the 940 is.And to begin with i was scammed out of my home cause me and my husband were falling behind on our wells fargo mortgage.my husband found this guy who would help us save our home and do something like a buy back deal and our name would still be on the house.we sent the checks to this guy who helped us.After my husband passed in 06 i kept makint the house payments and was trying to get a new loan for myself.then in june of 08 i got a letter from gmac that the house would go to forecloser.i paid 1200 checks to this guy we sign with in 05 and i found out our name was never on the loan that he brought the home from us altogether.and then i later found out he took a 2nd mortgage on the house with another co greenpoint mortgage in aug of 06 right before my husband died.there was 10, 000 taken out of the house.i cant get a loan because this guy won, t work with me a Mr George Hatfield has my home along with Gmac.Gmac won, t do anything and took my money.I now have 2 weeks or so to get out of my house.Its going to be auctioned now.This is m home and i don, t want to move.I can get my own loan now but how to i get it from gmac? and not only did i lose money to this guy who took my home and he didn, t pay for 11 months on the home.So i lost all that money money i sent to gmac now and lost my home to this Mr Hatfield.I have no money to move or a place to go.Mr Hatfield did a modification wth Gmac and letter was sent to my address saying the loan was ok and to send in those 2 payments i talked about.The house is going to be gone and i don, t know how to get it back or who to talk to anymore.I want to file a suit against Mr Hatfield for what he did and Gmac.I live in Delaware can anyone tell me who to talk to and where to go to stop them from taking my home.Thank you

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