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1.2 621 Reviews

Globe Telecom Complaints Summary

35 Resolved
586 Unresolved
Our verdict: If considering services from Globe Telecom with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Globe Telecom reviews & complaints 621

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Newest Globe Telecom reviews & complaints

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9:03 am EDT
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Globe Telecom globe telecom

My name is Erickson Verdon and my broadband account number is [protected]. I have been a customer for five years in this account. I love Globe, in fact I have three accounts. Now, my internet connection is not working. I have been calling several times now and the agents are saying that there is a problem in the cable wire. I understand that. What I don't understand is the fact that it has been two long weeks that we don't have connection. Every agent or supervisor will tell me to keep my lines open but no one is updating me of a time frame of when will we have our connection back. With the level of loyalty I have with this company, don't you think I deserve this situation. At the very least care for your customers.

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9:13 am EDT

Globe Telecom bill statement

I have just strated using my postpaid plan for a month. Plan: unli call and text to globe/tm plus unli text to all networks. Plus 1.5 GB data (Plan 799).
Called only globe users (P5 charge for calling smart) then texted. Used up only 120MB of data.. but how come my latest bill is already P2, 900?! What the heck happened? How can I even reach such amout in just a month?

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12:09 am EDT

Globe Telecom unethical behavior

To whom it may concern:

I'm one of your milion users of your telecom, a government employee of one of the state University of Region 1,

So as of now I don’t have any technical problem, but I am writing this complain on the Globe Telecom Vigan Branch on their attitude towards customer.

In August 23, 2017, at 2;30PM I went to the business center to pay the bill of my boss, as I enter to the business center, I noticed that there is no cue on the line for payment, so I got a number and so happen that I will be the next to be served after that transaction as the teller serving for. But call of nature I surrender my number to the guard then I go out to look for a CR because I noticed that seems the transaction whom they serving was so many, after going to CR seems the CR is inside the shopping mall, I go window shopping first and a minute pass I went back to business center, unfortunately the person whom i've left for is still the same person they are seving and no available teller on the other on the cashier both, so I left with no choice but to wait, I again got a number to the guard, and the number that he gave to me is not the same number he handed me the first time I enter into the business center, which is in that matter, is proper, as we waited, the senior citizen murmured on my side why the transaction is quiet long, and then a 20 minutes pass, and the customer service booth has no client so I ask on the new accounts in the name of Ms. MAEDDEN that if someone can assist to as for our payment seems the cue on the cashier is on FREEZE because of the transaction of the Department of Education (DepEd) which is a corporate account and I know for a fact that their transaction is quite long, I was shocked by the attitude of Ms. Maeeden, because n she was rude in answering my concern, I asked her if someone can cater our needs because were wating for half hours and the worse thing my companion is a senior citizen, so she answered me, asking if I'm a companion of the senior citizen, that I said is no, because lola will go to somewhere else, then he said again in ilokano “aguray kay lattan” meaning" just wait", and then I notice at the back of the teller their tagline “Service Express” and then I asked again Ms. Maedden If they cater us since the cue on the teller is on freeze already, saying “anya ti account mo” “bagi ni mam deta” “ wennu ada sabali accout mo” what your account?, its that yours”, or different account? Without any saying a mam and I noticed the facial expression that she was already irritated to me, so I showed her also my make face attitude and also irritated the way she treated to us customer, and then I asked her when do you mean by that “Service Express” and she answered nothing instead saying "aguray ky lattan", "just wait".

Now is this the service of Globe?, is this the proper to treat their customer? fWhat if a plain customer face this kind of problem? Kinakaya kaya na lang nila, na di man nila kami pakiusapan ng maayos? I'm also a public servant, and also experience to do cashiering on our University, ang turo sa amin respetuhin mo ang mga kliyente mo kasi wala ka sa trabaho mo kng wala mga kliyente mo. Ngtatanung lang po s customer service kasi ang alam ko po pwedeng mgtanung sa customer service, in the end tinarayan dn lng pala ako..

Now my questions is how they can give justice to their tagline “service expresss” If my transaction was catered at 3:08 (attached receipt), so im spending almost half an hour to pay bill? Maybe you said to me that there is a bayad center, yes there is but my boss he only gave me the cel number, maybe you said that there is a kiosk, yes there is but my boss give me the exact amount and with a coin so I can not use the kiok.

So I left with no choice again to pay the bill to the cashier, but desperately I'm already exhausted by the attitiude of Ms Maedden, imbes n pinagaan nia pa loob m s kakahintay, siya pa ang my ganang sumbatan kami na maghintay, the day was a bad day. And we customer, have left with no choice but to wait patiently.

Hope this merit my complain. Thank you and God Bless

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10:40 pm EDT
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Globe Telecom old broadband connection with a/c no [protected] & [protected]

Hello,

Please check the msg below that i received from your end showing again so unprofessional behaviour.

"Hi, Sandeep. Your Globe Broadband account number [protected] has already been endorsed to one of our collection partners. We hope that you can settle your overdue balance of 18190.16 immediately. If this remains unpaid, we may disclose information about your account's credit standing to institutions that provide credit reports. To help you settle your balance, we've prepared several payment programs. Please contact DOS1 at [protected] to learn more. Kindly disregard this message if payment has been made. Thank you."

I already informed via trailing email dated April 7th 2017 that i have only one active account with globe details [protected].
My all previous accounts should be suspended based on the dates mentioned below in the trailing email itself. However, you are continuing charging me for the same every month which lead to the due amount of 18190.16 php and which i wont settle since that's mistake done at your end not mine.

Kindly show professionalism here and stop harassing a foreigner again and again by sending such emails and making calls.

Appreciate your cooperation here. I am also attaching the previous emails that I have sent to globe telecom on April 7th 2017. After checking with customer care executive this morning she also told me that she have a record for the transfer of my A/C no [protected] to my new mailing address which globe didn't transfer and instead give me new account [protected]. If globe didn't act on customer request then how you can charge me for my old accounts. I will assume that all previous accounts will be terminated.

Please do the needful here and wipe us this mess.

Sandeep Singh Negi
[protected]

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Asomrehalliv Grey Adams
, US
Aug 19, 2022 9:56 am EDT

did you pay that amount 18190? same as my problem, after the typhoon odette hits. Our wire was broken hit by the tree then after that, they dont even fix it because they said that the vdsl wire was cooper and that thing was phase out they said, so we apply another globe internet postpaid, after we apply they installed it and it was okay, but the first accnt that i apply still sending bills from my email, but they dont fix it, couple of months my bill was total 13,106php? should i pay it or not? or should i report this to globe company? what are your thoughts? or piece of advice, pls let me know. im kinda sick of it.

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3:05 am EDT
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Globe Telecom terminate service

I wanted to terminate my account but people in globe telling me different termination fee and I when I am ready to terminate my account an agent told me I need to pay 5000 but an agent told me I just need to pay 339 php because of the wrong info that was told to me when I applied the plan all other fees are wave. Please help I dont wanna pay for a thing that I wasnt able to use

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12:40 am EDT

Globe Telecom globe broadband

We were experiencing intermittent Internet connection since the last week of July to date.

We already called a lot of customer service representatives from Globe and they provided a lot of job order numbers but nothing happened. What they did was close these job order numbers and tag it as 'completed', leaving us without the required fix.

Their most recent action was August 20, 2017. Globe's technical team came to our house to check the problem. We were told that they will return tomorrow because they need to replace our modem. Nobody came the next day.

In line with this, I would like to have this fixed and have Globe resolve my billing concerns as this has been going on for a month already. If no solutions will be given, I will have my line disconnected.

Here's our account information:

Account number: [protected]

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Windel Marquez
, US
Aug 24, 2017 2:58 am EDT

Same here. They close job orders without fixing the problem. When you call customer service for follow up, they will just give you another job order because your job order was already closed. And then they will just close your job order without fixing the problem again... So frustrating...

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10:25 am EDT

Globe Telecom home broadband

Let us be honest here, I hate your stupid idea on why to have capped the data of ALL and I mean ALL of D Home Broadband Plans... It does not manage everyone to control their usage but rather it Pushes THEM to Apply for Volume Boost so that they would enjoy surfing at normal speeds... I do not get why would you of all Telecoms would put up a lousy agreement... Just like a person, it is like COMPLETELY Minimizing One's Capabilities into Small Amounts... In conclusion, just this once... Remove Data Cap and please be loyal to ur costumers ( DO NOT DISREGARD OTHERS FOR OTHERS ).

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5:25 am EDT
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Globe Telecom I am complaining about the service of those two agents I have talked to.

Last august 15 I called the hotline for assistance regarding my gosakto subscription. knowing that I haven't consumed all my data I asked the agent named steph why does my data became 0mb. and after more than or less than 40 mins. she finally told me that she will sibmit a report to it to check it. she said I have only used 500mb so I should still have 1500mb. I was so dissapointed because just today I called again to the hotline and one of the agents told me that the report yhat steph made was only to check my data connection which I know is just fine and working! I have a very simple question yet your agents were nit able to answer! that steph seems she doesn't even know what to tell me! and that second agent she was not able to help as well. I feel like i'm just wasting my time. I think you should train your agents more. some of them really don't know anything. thid is disappointing! my concerned number is [protected]. those two were not of any help. 😠

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9:32 am EDT

Globe Telecom customer service not meeting commitments

Hi,

Job order no. [protected]
I'll make this as brief as possible. You can review the complete chat conversation based on the job order.

Phone line is down -
I commence chat August 3 -
They say tech will come August 12 between 1pm and 8pm, I agree. They say keep your line open for any updates. August 12 at 655pm I chat again saying I have had no updates, I ask if they are still pushing through. I get a call from the tech team saying they can come tomorrow Aug 13 but cannot commit a time. I agree. Followed by a call from 7550090 asking if someone called me and I said yes. They asked me what do I I prefer the tech team comes. I say AM and they say ok. Aug 13 6pm I chat again, I have had no updates or calls... this time I am already upset and angry. Please read the transcripts of the chat of the job order number. I find it upsetting for two main reasons, the chat team cannot seem to understand what I am saying and cannot even read their own chats. Their responses were just making me angrier. I made it clear that I cannot accept techs on weekdays and they already missed on two commitments (Aug 12 and 13). Because of this I have no phone for a week and am asking that my bill be deducted 1 week, not because they line is out but because the service or chat team makes commitments they cannot keep (service dates - Aug 12 and 13, and updates... no updates for the tech team or the chat team until I reach out to them). In addition it is obvious that they are responding incorrectly to my chat comments and cannot even read correctly their own comments. That is down right incompetence.

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7:33 pm EDT
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Globe Telecom - broadband/dsl-transfer of location

Hi, Regarding account number [protected]. I transfer location since March 23 of this year, when I settled in my new house I travelled I forgot that I need to call you guys to advise my new address... April 24 I came back and called your hotline and was advise to settle your bill of 2k+ which I did after 3 days. I called back your CX SVC and was provided...

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12:52 am EDT
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Globe Telecom bancnet atm to gcash fund transfer

I saw a posting on the globe site that it's possible to transfer money from any bancnet atm to asia united bank/globe gcash. I transfered money on a sunday so I figured I should wait til monday until the amount reflects on my gcash since my atm (pnb) was debited. 2 days later I still didn't get a text or is it reflected on my gcash that the money came in. I called the gcash hotline (call 211 then request to be transferred to a gcash rep) and they told me there's nothing they can do because they couldnt find the transaction on their system and that although aub is affliated with globe gcash they don't "support" interbank transfers just withdrawals. globe must think people are stupid. I attached a screenshot and picture showing that the process I mentioned above is not coming from thin air. I also went to my bank to file a complaint but since the transfer was deemed successful (if the to account didnt exist in the first place the transfer wouldn't have pushed through) there's nothing they can do about except to supply the information regarding the transfer. so I went to aub and filed a complaint, and they told me to follow-up within 5-7 working days because they will look in to it. globe is basically doing nothing to resolve this issue when they are the cause thank god I currently don't need the money but if I did I would definitely sue globe. I will sue globe if I don't get my money back! fix your defunc services, your making people's lives miserable.

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9:24 pm EDT
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Globe Telecom internet speed

I want to lodge a complaint with my 4G LTE internet connection, we're suffering in a very poor slow connection for already months now my download speed is always 0.14 for download, I don't have any problem with upload but its not the upload we're paying for it's the download I'm also working in a telcomminications company which is Telstra so I have a background as technical support I want this issue to be fix I already called in GLOBE many times I didn't receive any updates or feedback to be this issue fix it's always a false hope, broken promise and false information I am a customer of globe for a long time and this is the worst ever situation I've encounter I just want to be fair as on our part we're paying for the service but we're not getting a good benefit, I am really disappointed and pissed of about your service please I need a feed back or I am gonna escalate this to NTC or Ombudsman

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8:51 am EDT
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Globe Telecom - gcash

I don't know if this is worth the complaint but your representatives obviously do not know how to comprehend with the customer's concerns. Called 2882 hotline to get assistance in activating the Gcash card and talked to May employee ID Ztm05401, which I don't know if this is just a pseudo ID. It took us more than 15 minutes and placed us on hold thrice. By...

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12:16 am EDT

Globe Telecom globe broadband

On June 18, 2017, I called up your hotline and requested for transfer of globe broadband unit and landline to another apartment in the same Brgy of Tambubong, San Rafael, Bulacan. Response of Globe hotline agent (reference PQC [protected]) was I get response within 3-4 days. I waited, until June 28, 2017 and updated my complaint (reference PQC [protected]).

Until now, there is no action yet and you are gently reminding me about my outstanding balance for payment. May I remind your office also to act on my complaint first?

Transfer the globe facility for me with account #[protected], or cut it permanently without obliging me to pay the disconnection fee of around 4, 000 pesos.

Thank you.

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4:56 am EDT

Globe Telecom dishonest business practice and bait and switch sales

We asked whether wired DSL was available in our area and was told it was. When the installation team arrived we were told that only wireless DSL was available.

We reluctantly agreed to go ahead with the installation requesting the p1299 plan.

We were then told they could only install the p1099 plan but that at the end of the month we could request the p1299 plan and upgrade without a problem,

We applied for the upgrade (p200 a month more) but were rejected because we only had a p1700 credit limit. I don't know who set this limit but this is ridiculous.

We have over the last month exchanged over 40 emails with customer support and still have not been upgraded. The p1099 plan is hopelessly inadequate and the line speed I am receiving is pathetic (nowhere near the 2mb I pay for).

Customer support is unable to clarify exactly what they need in order to process the upgrade as it appears that me being retired is beyond the scope of their understanding.

To rub salt into the wound the inadequate plan has such a small monthly data allowance they keep throttling me back so it is taking 30 minutes to load a web page.

All of this aggravation and inconvenience for p200 extra a month for a plan I originally requested. Had Globe been honest with me I would NOT have subscribed to the inadequate plan but gone with Smart.

Globe is dishonest, their customer support is useless and their ability to provide an acceptable level of connectivity a pipe dream!

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4:00 am EDT
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Globe Telecom globe undue charges

I have raised concerns against globe that my billing in incorrect. It has been my concern since Oct. 2016.

My contract with them ended August 19, 2016- then I renew it but they had wrong records and charged me with around 2600 (see attached) for early termination charged. I renewed and got Note7 in August and they told me that the early termination fee of 2600 will be reversed. But they recalled the phone. and then they tried to contact for replacement for a few times but they cant reach me and i did not get a call after. I have waited from october 2016 to early dec 2016 for my replacement but did not get any so I called them and they said that its okay if i file for termination since I did not get my phone. I bought a new one already. but my bill went so high as far as almost 36, 000 they said for early termination. They I called them and they reversed it, now I was left with almost 15, 000. Since early dec.2016 i did not use the sim card and finally I was able to successfully filed for termination on Jan 2017. then they processed it on April 2017. I am expecting to pay only my bill from Sept2016, oct2016, nov.2016 and dec2016 (1799 X 4 mos =7196) but i saw that I have to pay 15500 according to them. Hence they billed me from Jan2017 to april 2017 and the 2600 pre-termination fee before this new contract. I dont want to pay it because it wasnt not right. I filed another claims instead receive another bill that says my bill went up to 17500 .. I dont know who else to call to process this because I called them so many times and I had to wait for 45 mins more or less just to be accomodated.
Your help is very much appreciated. Thank you.

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8:37 am EDT

Globe Telecom customer representative jane ztp 02453

Hi tumawag ako sa hotline to chindi na gagamplain about my land line. 3 days ko na hindi nagagmit, na disconnect becaus of pending balnace. Last Friday, nag simula ako tumawag 7/21. na settle ko un balance same day. Na connect yung internet, land line hindi, . Everyday im calling for same issue, my land line, outgoing calls is disabled. I need it incase of emergency. Yesterday Sunday, I called in again may binigay na J.O for 7/29, mag escalate daw so ang sabi may Force technician visit ako 7/24 around 1-8pm; no one came. I called in today 7/24 around 8 pm to follow up on my onsite visit. . 1st representative disconnected the call, 2nd representative Jane Ztp 02453 I asked for sup call. sabi nung agent icoconnect na ko. I waited 45 mins on the line during transfer lang. Maria 2616, the supervisor i spoke is ver rude. not professional. I am furious when I talked to her, bec it took me 45 mins before I was able to speak to an avail supervisor. I even tried to dial using a different number, mas mabilis pa ako naka connect sa panibagong rep bago sumagot yung supervisor. I am admittedly irate nung kausap ko yung Jane at Maria, but I have my reasons. I just hope your supervisor knows how to handle her customer right. She sounded sarcastic, not even polite or respectful. I worked in the same industry, Im handling sup call, manager calls, but I never treated my customer the way she treated me. She's trying to stupefy my sounding sarcastic but I know better. When I told her I worked with the same industry and Im taking sup calls too, tsaka lang sya nag bago ng kaunti yung tone of voice.
All I need is a feedback. All I need is assurance na maayos yung line ko. Land line to be specific, it's the easiest way for them to reach me out. I know we have cellphones, but hindi lage may load. And again, it's the easiest way for them to call me. I would know if it's an emergency kapag landline yung pinangtatawag sakin. I'm working so I'm always telling them if it's emergency call me using landline. That way I would know if something happens with my kids.
My 2 kids both are sick, I have to go to work tomorrow. Im hoping to have it fixed ASAP! And do something about your supervisor have her under go a training or something so she would know how to handle irate customers properly.

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Joven Barro
, US
Nov 14, 2018 12:58 pm EST

Globe cant provide service in my area, which is at the heart of the City.

Lahug, IT Park. I need LTE Connection. Internet.

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Em Allam
, US
Nov 14, 2018 9:44 am EST

concern ko ung dalawang employee ung isa sa dulong counter at nasa g cash booth, paki sabihan na iassist nila customer, hindi ung kung san san kame tinuturo, ang gugulo ng sistema...nakakabastos..salamat

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rade7908
, PH
Nov 15, 2018 4:45 am EST

I just got my Globe plan but I could not use this due to "Not registered to network" issue. I've been calling for 2 days to ask help resolve my concerns but I couldn't reached Globe.I don't know the number to choose for me to be connected and talk to a customer care representative. Please help.

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Michelle Alfonso
, US
Nov 14, 2018 6:50 pm EST

ang tagal tagal magsend ng confirmation, nasasayang yung P1 ko
pwede bang wala nalang yun?

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ZG28
, PH
Nov 14, 2018 2:54 pm EST
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I cant access my internet..i registered to supersurf 50..it always say mobile data limit exceeded.please i need ur answer for my complaint.
Thank you and more power..

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DAO77
, PH
Nov 15, 2018 1:14 am EST

I am complaining as a new costumer for experiencing very bad costumer service with the company. Have deliberately made a mistake on my name.

Being a new costumer and experiencing this kind of mistake just made me more mad and unhappy on what you can deliver as a company!

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I h8 globe
, PH
Nov 13, 2018 11:55 am EST

We loaded 500 pesos via 223 and got lost in the process. Where is it?! Kinain na nyo! Balik mo sakin! Manloloko kayo!
Date of incident: 11/21/16
Time of incident: 9:20 pm
Full description of incident: unauthorized charges
Desireable solution of your complaint: refund (Bring back the load you stole from me)

Lucia pasamonte

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Franz fajardo
, PH
Nov 13, 2018 3:32 pm EST
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My speed was slow since nov 18, they said they will send a tech the next day. I have been calling everyday for a month and they always said they will submit feedback to the onsite tech and will be taken care tommorow this became my daily routine.as of now Dec 15, 2016 .

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Srï Súbãsh Kârthîk
, US
Nov 13, 2018 1:28 am EST

Yeah...I have subscribed for unli surf for 30days on 999..and i have unsubscribed that promo by the same day itself..How could i recover my load back..Is it posiible to refund..help me

clashofclans
clashofclans
, PH
Nov 12, 2018 10:45 am EST

Sobrang daming unknown numbers na tumatawag sa akin. kung sino sinong tao ang hinahanap sakin e hindi ko nman sila kilala. napagkakamalan pa akong kapatid/anak/kuya/asawa nila. bakit ganun? binili namin itong sim na ito. kaya walang dahilan para makuha ng iba ung number ko. naaabala nako sa nangyayari. please help me.

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9:04 am EDT
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Globe Telecom internet connection plan

[protected] this is my account number Queen V. Dandang

We've been complaining coming to your office almost everyday for almost 2 weeks now and your staff keeps telling that someone will visit our home connections to check what's the problem because since July 5 we no longer have internet connection and no dial tone as well, condidering we don't have outstanding balance

if this is the kind of service we are experiencing better disconnect our plan and we'll apply to other network provider

We can no longer wait when you will
take action on this otherwise we will seek help to the right authority which can take action accordingly

Regards,

Queen V Dandang

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3:49 am EDT
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Globe Telecom service

July 16, 2017 at 3:29pm
I register to globe "supersurf200."
But, it said that i'm still currently subscribed that's why I texted supersurf stop. after it stop, I register to supersurf200 but no response. 3:54pm, I register again in supersurf200 but it replied again that i'm still subscribe. so I texted ssstop again but it replied i'm registered but few seconds later it stops.

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5:42 am EDT

Globe Telecom unwanted subscription and deduction

This is not the first time this happened to me but many times and i'm getting fed up with what is happening. I recently loaded P50.00 to register for a combo promo which cost P49.00. Then this text message from EN Factory (Text not Data usage) was suddenly received. To my dismay I was immediately deducted with P10.00, the timing is just perfect to ruin my day since i wanted to register to a service and be able to send message to love family but it happened the urgency of my message was not sent due to lack of balance to avail the registration. I am not sayin i've been robbed but i never subscribed to any of the promos so i should not be getting any deductions at all. This should not be happening as this is a direct violation to any users/customers. My number is [protected]. I know your data center keeps transaction and you can get evidence for yourself but this is my appeal stop doing this and you will never be faced with suits. Again, i never subscribed to any promos so i should not be receiving any unwanted promo advertisement.

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Globe Telecom In-depth Review

Company Overview: Globe Telecom is a leading telecommunications company in the Philippines, offering a wide range of services to both residential and business customers. With a strong presence in the market, Globe Telecom has established itself as a reliable and innovative provider in the industry.

Services Offered: Globe Telecom offers a comprehensive range of services, including mobile, broadband, and landline services. They provide various mobile plans and packages to cater to different needs and budgets. Additionally, they offer internet and data services, as well as digital solutions for businesses.

Network Coverage: Globe Telecom boasts an extensive network coverage across the Philippines, ensuring that customers can stay connected wherever they go. Their network infrastructure is constantly being upgraded and expanded to provide better coverage and faster speeds.

Customer Service: Globe Telecom is committed to delivering excellent customer service. Their dedicated support team is readily available to assist customers with any inquiries or concerns. They offer multiple channels for customer support, including phone, email, and live chat, ensuring that customers can easily reach out for assistance.

Pricing and Plans: Globe Telecom offers competitive pricing and a variety of plans to suit different needs. They provide flexible options for both prepaid and postpaid customers, allowing them to choose the plan that best fits their usage and budget. Additionally, they frequently introduce promotions and discounts to provide added value to their customers.

Technology and Innovation: Globe Telecom is at the forefront of technology and innovation in the telecommunications industry. They continuously invest in upgrading their network infrastructure and adopting the latest technologies to provide faster and more reliable services. They also collaborate with industry partners to introduce innovative solutions and enhance the customer experience.

Reliability and Performance: Globe Telecom is known for its reliable network and consistent performance. They prioritize network stability and invest in advanced technologies to ensure that customers experience minimal disruptions and enjoy fast and seamless connectivity. Their commitment to delivering reliable services sets them apart from other providers in the market.

Additional Features and Benefits: In addition to their core services, Globe Telecom offers various additional features and benefits to enhance the customer experience. These include value-added services such as entertainment content, rewards programs, and exclusive partnerships with popular brands. They strive to provide a holistic experience to their customers beyond just basic telecommunications services.

User Experience: Customers generally have a positive user experience with Globe Telecom. The user-friendly interfaces of their mobile and online platforms make it easy for customers to manage their accounts, check usage, and avail of additional services. The overall user experience is smooth and hassle-free.

Overall Rating and Conclusion: Globe Telecom is a highly recommended telecommunications provider in the Philippines. With their wide range of services, extensive network coverage, reliable performance, and commitment to customer satisfaction, they consistently deliver value to their customers. Whether you are a residential or business customer, Globe Telecom is a reliable choice for all your telecommunications needs.

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Contact Globe Telecom customer service

Phone numbers

+63 277 301 000 More phone numbers

Website

www.globe.com.ph

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