Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website



scam and cheating

Complaint Rating:  95 % with 20 votes
95% 20
Contact information:
United States
I was a loyal Geico customer for over 10 years. I never had a claim. I never even had a speeding ticket or parking violation. Nothing. In a one year period, mine and my wife's cars were both hit, each time while our cars were not moving. First I was hit at a stoplight when a driver passed out and plowed through an intersection and hit a turning car in front of me. Again, my car was at a complete dead stop.

Later that same year, my wife's car was hit in her parking lot at work, when she wasn't even in the car. The car was unoccupied. Neither time did Geico pay a claim on my behalf when I was at fault. Would you like to know what GEICO did? They told me I was an unacceptable rick and promptly canceled all my coverages. When I called up and talked to them, their reason was that there were two claims against my policy. What?

Basically, after even after asking for and talking to a supervisor, I was informed that because both accidents were caused by other GEICO insured drivers, my policy was being canceled. I have never been as upset with a company I had done business with before.

No matter how old I become or how many people I have to tell this story to, I will never ever do business with this company again. They took over $15, 000 of premiums from me and then canceled me because I had the misfortune to get hit twice (in stationary vehicles) in 12 months by other Geico customers. I guess next time I'm at a red light, I should make sure I get hit by a State Farm or Allstate insured driver.
Complaint comments Comments (13) Complaint country United States Complaint category Auto Insurance & Loan


Sort by: Date | Rating
N  16th of Sep, 2008 by    -1 Votes
I am insured by geico since 2006 and I believe that they where the lowest rate i could find on auto insurance but that does not compare to all the hidden fees that they require you to pay without any notice. Geico should change its name to fraudco anything they can do to put money in there pockets. Geico charges hidden fees like under 3 years new driver insurance and if you had an international license for 6 years before that and get a US license they charge you as a new driver what crock of s***. Stay away from Geico if your a new driver and if your thinking of getting geico they will tell you a quote that is resonable and then when you take it they will add all kinds of fees when you least expect it to come. Geico sucks!!!
D  14th of Jan, 2009 by    +1 Votes
I find this very hard to believe.

I work in claims for a rather large insurance company (can't name names but we're in the ballpark with this complaint) and every day I come across dozens of insureds who are dealing with their 10th, 15th, 20th claim. Good mix of at fault, not-at-fault, comparative negligence, you name it. I deal with people who file a claim if a bird sneezes on their car and want us to pay for it - every time. And they keep coming back filing claims - without being cancelled.

If this company canceled policies for every policyholder with 2 not-at-fault accidents in one year, for a 10-year policyholder (you've been nothing but profit for them for 9 of those 10 years), and with you not using your paid-for first party coverages, they'd be out of business.

Either you're full of it, or there's much more behind the scenes that you've not let on.

Perhaps you didn't pay your premium on time?

And with any of these large insurance companies, it matters not which carrier is the liable carrier for the vehicle that struck yours.
D  20th of Feb, 2009 by    0 Votes
I concur w/ dcr. and to maria, you're an idiot. what company in their right mind would NOT charge on a policy for a BRAND NEW DRIVER whos most likely going to get something on their record in the next 3 years? think about it
A  28th of Dec, 2009 by    0 Votes
Thats why I got cheap auto insurance at http://insurancequote.tk
A  14th of Apr, 2011 by    0 Votes
I totally agree. My car was hit by another GEICO driver in parking lot. My car is unoccupied. I have two witness and pictures of both car and truck. Then GEICO set me up. Didn't give me any information in 2 weeks and I can't find my GEICO adjuster. Then 2 weeks later, they change the adjuster and told me the GEICO truck drive is denying and my witnesses are late and they lost credit! WTF! I told the first adjuster I had witness and he never contact them even he know the truck driver is denying. Now they said the witnesses are late for 2 weeks! This is a dirty company.
A  11th of May, 2011 by    0 Votes
I have been with GEICO for about 9 years. No accidents, no claims. I moved to a new zip code about 1 mile away and my insurance went up by $70 per year. I am now considering bailing on them. Some customer loyalty they have.
A  10th of Apr, 2013 by    0 Votes
My dad was a passenger in a car hit by somebody who had GEICO liability insurance in Los Angeles. The GEICO agent is saying that they do not want to pay his medical bills because he is a senior and want to see if medical will pay. This sounds like a scam. Can anybody provide any insight on this because this appears to be totally illegal and a burden on the MEDICAL SYSTEM. Thank you.
N  2nd of Sep, 2014 by    0 Votes
I have never been in an accident, never filed a claim and have no incident. GEICO increased my premium from $140 to $190, reason they say it is Kentucky wide policy. They further increased to $223/month because i updated my status, i got married(My wife does not drive). According to customer care GEICO increases premium if status is changed. GEICO Customer care does not think an increase of $83/month or 960/year.
Note - Never Opt for Auto payments or Renewals.
N  29th of Jun, 2015 by    0 Votes
I was driving on a two way highway .The car was park on the shoulder as I was passing him he tries to make a u turn and hit me on the right side passenger door front and back. The police came and give me 100% No fault.Geico adjuster give me 25% at fault saying the car have some right.The two of us have Geico what a rip off .Any one have any advice I very much appreciated .
A  23rd of Jul, 2015 by    0 Votes
This company is a COMPLETE scam. I have never dealt with such a low life company. You rip people only once. To think I was consider switching over to Geico from Ameriprise. My dad got rear-ended by his neighbor (literally garage facing each other). The other lady had Geico Insurance, she was late to work but told my dad she was at fault. He handed my dad a business card and took off to work. I called her at her work and she emailed me her Geico insurance card, ask me to filed the claim with them and will she will cover whatever that is not.

Geico called me days later to take a statement from my dad recorded. Two hours later, called my dad back and said that the Insurer denied being involve in the accident...therefore, Geico is denying the claim. Is that for real? I've never dealt with such scanless company before. I thought the Insurer was really denying involvement in the accident so I contacted her via email. She claimed that she clearly told Geico that she hit our car. So why would Geico make things up, to save a few bucks. Is a few buck really worth a life long Reputation? I will fight this in court. They will not get away with this. Now, I hear the name GEICO... I steer far away. What a stupid company??? How do they operate?
N  3rd of Oct, 2016 by    0 Votes
So, I cancelled my policy as "loyal" customer for 8 years because my wife actually found a cheaper insurance company to go to for both our auto's and home. I get my 102.00 withdrawn from my checking every month for our auto policy. I cancelled my auto policy on September 22nd. After hanging up with a customer service person and double checking that I would receiving a returned pro ration back in 3 to 5 days, I receive a bill from Geico for $20.17!! For cancellation of my policy! So I spoke to a cs agent and she is telling me because Geico pays my portion to the North Carolina Insurance commission, I am directed under a "certain rate". And that rate I am under, the agent tells me that Geico has paid my policy back in full to the North Carolina insurance Commission in full and because my policy is a 6 month policy!! Please tell me somebody that this makes sense?? I mean it's only about $60.00 I thought i should of been getting back. Not getting a bill for $20.17??? Please email me with anything you might know at davidbril@aol.com I am soo taking this further if this does not make sense.
N  4th of Apr, 2017 by    0 Votes
Everyone needs to get together and try to get a class action law suit for all of these none payment of policy and sue them as I had them and was in a accident and they had my car towed to a repair shop gave me a work order to the car repair place and myself but they will not give me a rental car as I have paid for one thru my insurance and they want my work hours a witness and to talk to my employees as I live in the mountains as tried to avoid a deer and went off the road and went air born and they want more each time I ask them when are they going to fix my car now they tell me they have 55 days to investigate and I have giving them everything they as except a signature from the deer that I tried to avoid from hitting I guess they will ask for that next and they man I spoke to talked to my grand parent and others and keeps trying to start a argument when I tell him I will not argue about this he just keeps saying stop raising your voice and I will not argue and I ask him what is he talking about I have not raised my voice and I will not argue he seems to try and use this as a reason to not speak and pay for my car There needs to be a law suit file against this company they should not get by with acting and treating people that pay for insurance this way
N  13th of Aug, 2017 by    0 Votes
I purchased a 2014 Ford Escape and the dealership called Geico to handle the insurance, they said I owed $98.24 from previous policy. Ok, fine paid that and it cleared up everything, next day I paid 1st month premium with a credit card and cancelled auto-pay. Geico in their infinite wisdom tried to take the 1st month premium that I already paid with said credit card, out of my checking account. I incurred $90 in nsfs, then they started playing with my policy and said I owed $98.24 from previous policy of which I already paid!, then try and charge $232.25, then issued a policy cancellation for non-payment even though I already paid and the kicker: payment due 31st of the month, policy cancellation effective date 9/4 and they want another payment for the 5 days 9f "coverage " even though I have a claim cause some [censor] keyed the he'll out of my car. And they haven't responded on the claim at all after they have all the necessary paperwork. This company should not stay in business with these fraudulent billing practices.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Customer Care Service
5260 Western Ave.
Chevy Chase
United States - 20815
+1 800 824 XXXX
View Full Information
Contact Us

Reply to