The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Geeks.com / the product was not what was described on the site

1 United States
Contact information:

Geeks.com listed merchandise on their website as having certain features and specs. I receive the item only to find the specs are not accurate the item is far less than what I bought. After 2 hrs on the phone they agreed to take the item back. I foot the bill for shipping both ways they take a 15% restocking fee, and three weeks later my card has not been credited. They say they have not finished processing the return. This is unacceptable. I have never had this problem before and I order a lot online. This is the first and last time that I shop Geeks.com I suggest you stay away too!

Va

Post your comment