Gamestop / poor customer service
I am confused by the rudeness of employees a this location. Typically when customers are standing in a retail outlet with credit card in hand, ready to purchase, employees help them locate the product they are trying to buy and make a sale. Apparently this is not the GameStop business model. I tried to purchase a game for X-Box 360 at this location and was told it was not available. I asked if they could tell me where I might be able to buy this game. They were not willing to check another store location to see if the game could be purchased. Apparently employees at individual GameStop stores do not understand that their entire function is to enable consumers to purchase products. Pretty funny since I just heard an article one NPR this morning stating that video game sales are down 8% this year. I guess GameStop has plenty of sales - at least I hope they do since I went across the street and bought the game for $5 less at Best Buy. I will not be making future purchases at GameStop.
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