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Fry's / Service Contract

1 CA, United States

Typical of Fry's Electronics service contract and service department as I have come to find out, they took my nonworking laptop, and did nothing for 7 weeks, then called me and said it didn't work because of water damage, and charge me another 70.00 for the diagnoses. The computer has never been around water or had anything spilled on it. It's not a coincidence that after 8 weeks, if they can't fix the item, they have to replace it. Here's a way, which I did, to screw Fry's right back. Take their loner computer, cancel the credit card you used to set up the repair, and keep the loner. I decided to force them to honor their contract myself. Now they are stuck with a computer that doesn't work, and don't have a valid credit card to charge a dime on. They have to take me to small claims and fight it out if they want any money out of me.

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