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fresh-tops.com / Horrible experience.

1 United States
Contact information:

I placed an order on 1/12/15 and the next day I received a conformation email with a tracking number. One week later I checked the status of my order and realized that it wasn't shipped out yet. But I wanted to give them a chance. Few days later I emailed them asking where my order was and when will it be shipped out. But they just ignored me. Then I sent them another message asking for a refund, but still nothing. It was very rude and unprofessional for such a big company. Next time I demanded my money back and asked them to cancel my order. And then I finally received a reply, but it just said “Your order is in shipping process. Thanks again for shopping with us." And since then I received only emails stating how happy they are that I am their client. It's already December 28, but I didn't receive anything yet. Horrible experience.

Mo
Dec 28, 2015

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