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Plndr Complaints 16

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8:55 am EDT
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Plndr PLNDR Review: Cute Shoes, Frustrating Shipping and Customer Service

So, I had a pretty interesting experience with PLNDR. I decided to order a pair of super cute wedges on October 4th, 2013. I chose the 4-7 day shipping option and patiently waited for my shoes to arrive. However, after the full 7 days had passed (excluding Saturday and Sunday), I still hadn't received my package and didn't even have a tracking number to check on its whereabouts.

After spending a good half hour on their website, I finally found an email address to contact them and explain my situation. They eventually gave me my tracking number, but then informed me that I had put in my address wrong, causing the package to be sent back to its original location. I had to give them my address twice after that, which was a bit frustrating.

On the 17th, the tracking information showed that my package had been delivered to Louisville, Kentucky and signed for by an unknown person. This was strange because I live in Indiana, not Kentucky. I decided to email them again on October 26th to see if they could help me out. They finally responded and said they were "contacting" their "shipping specialist".

Overall, I wouldn't recommend ordering from PLNDR. The whole experience was a bit of a hassle and it took a while to get any sort of response from customer service. However, I do have to say that the wedges were really cute and I was disappointed that I never got to wear them.

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7:33 am EDT
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Plndr PLNDR Review: Promised Delivery Date Not Kept, No Response to Inquiries, Regret Doing Business

I made an order on PLNDR back in December of 2014, around the 13th or so. They had a statement on their site at the time that said "order now get your items before christmas!" I was excited to receive my order before the holiday season was over. However, I was disappointed when I only received one of the two sweatshirts that I ordered on February 10th. That's almost two months after the promised delivery date!

Now, it's been almost four months since I placed my order, and I still haven't received my other sweatshirt. Winter has come and gone where I live, and I have yet to receive my hoodie. To make matters worse, the hoodie I ordered is no longer even on their site. I'm starting to feel like they took my money and ran.

I've tried to contact them about a refund, but their phone number is not in service. I'm frustrated that they have $30 of my money and I have nothing to show for it. It's been going on four months, and I haven't received any reply from them. I'm starting to feel like I'm being held hostage by this company.

I'm extremely disappointed with PLNDR. They promised a delivery date that they couldn't keep, and now they're not even responding to my inquiries. I would not recommend ordering from this company. They're a fraud, and I regret ever doing business with them.

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6:17 am EDT
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Plndr Terrible Customer Service: My Experience with PLNDR

Let me tell you about my experience with PLNDR. To put it simply, their customer service is terrible. I've never experienced anything like it before. If you have a problem, there's no call center to reach out to. The live chat is always down, and if you email them, you'll be waiting for over a week to get a response. And when you finally do get a response, it's just a copy and pasted email with no information about your personal order.

I've been waiting for orders that date back to November 2014. They kept telling me that my orders would be sent within a week, but nothing ever showed up. So I asked for a refund, but it's been weeks and I still haven't received anything. And to make matters worse, the amounts they keep telling me are wrong. It's like they're not even trying to help me.

I'm starting to wonder if what they're doing is even legal. How can they take my money and not refund me? It's not just me either, I've seen other people complaining about the same thing. It's like they're stealing from us.

I really hope that something can be done about this. It's not fair to treat customers like this. I just want my money back and to never have to deal with PLNDR again.

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Is Plndr Legit?

Plndr earns a trustworthiness rating of 11%

Not worth the risk. Protect yourself and your money by staying away from Plndr.

Our conclusion: ComplaintsBoard's detailed research into Plndr's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with Plndr to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

With only 0% of 0 complaints being resolved, Plndr slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using plndr.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We conducted a search on social media and found several negative reviews related to Plndr. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Plndr. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Plndr.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Plndr.com you are considering visiting, which is associated with Plndr, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • The domain associated with Plndr is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
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Plndr PLNDR Review: Terrible Service, Disorganized Business Practices, and Garbajia Clothes

I'm so mad right now, I can't even begin to explain. I placed three different orders on PLNDR's website about two weeks ago, and I paid extra for 4-7 day shipping. But guess what? My orders haven't even been shipped yet! I'm so frustrated because I can't even contact them to ask what's going on. It seems like they're afraid of getting yelled at for their disorganized business practices.

To make matters worse, I can't even review my orders to see what I got. It's been so long since I placed those orders that I've forgotten half of what I ordered. I recently made another order with 2-day shipping, and it did arrive on time. But now I want to combine all of my previous orders and pay extra for 2-day shipping, but I can't do that because I can't review or cancel my orders, or even contact them.

It's so frustrating dealing with PLNDR's garbajia 4-year-old trash clothes. I mean, seriously, what did I even order? I can't even see my list! This whole situation is just ridiculous. I'm so angry that I turned my review into a rap. That's how much PLNDR has got me feeling right now.

Overall, I would not recommend PLNDR to anyone. Their service is terrible, and their clothes are not worth the hassle. If you're looking for a reliable online clothing store, look elsewhere.

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Plndr PLNDR's Terrible Customer Service and Refund Policy: A Review

Their customer service is just terrible. If you're lucky enough to receive your order correctly, then good for you. But if you don't, then you're in for a real headache. They'll give you a gift code instead of a refund, which is just ridiculous. I tried to use my gift code along with a promotional code, but the transaction got all messed up. I tried to contact them, but it took me three whole days to finally get through to someone. And even then, they weren't helpful at all.

To make matters worse, the promotion had already ended by the time I got a response. And even though it wasn't my fault that the transaction got messed up, they refused to honor the promotion. They told me that a gift code (which is basically my money) can't be combined with a promotional code. I mean, come on! That's just stupid. If I have a gift code, I should be able to use it however I want. But no, they force you to pay full price if you want to take advantage of any discounts.

Their customer service is slow and unorganized. It takes forever to get a response, and when you finally do, it's not even helpful. I wouldn't recommend PLNDR to anyone. Save yourself the headache and shop somewhere else.

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Plndr Plndr/Karmaloop Review: Great Deals, But Beware of Returns and Exchanges

This site is a real gem for finding amazing deals at super low prices, but as my dad always says, "you get what you pay for." I recently ordered a pair of black Cheap Monday Jeans and paid for shipping and taxes. However, when the jeans arrived, they were a dark gray color instead of black. I was pretty disappointed, but I decided to exchange them for the right color. Unfortunately, they told me that I had to pay for shipping again, which was a bit frustrating.

After I shipped the jeans back, I waited for two weeks and still didn't receive my exchange. They didn't even bother to call me to update me on the situation. When I finally called them, they told me that I needed to pay for shipping again! I was so angry because I had already paid $30 for the jeans and almost $45 for the exchange. I came to this site to save money, not to spend more. In the end, I had to settle for store credit, but I don't think I'll be shopping with them again.

If you're planning to order from Plndr or Karmaloop, make sure you know exactly what you're getting to avoid any returns or exchanges. It's a shame that my experience wasn't great, but I'm sure others have had better luck. Just be careful and don't expect too much from these bargain sites.

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Plndr PLNDR Review: Scam Artists Who Don't Deliver on Promises - Save Yourself the Headache and Shop Elsewhere

I was so excited to order some fresh kicks from PLNDR back in December of 2014. They were pre-sell, so I knew I had to wait a bit before they shipped out. I was told it would take 2-3 weeks once they received the stock. So, I waited patiently for a month. I sent a few emails to check on the status of my order, but didn't hear back for a while. Finally, at the end of January 2015, I got a response saying that my item had arrived and would be shipping out soon.

I was stoked to finally get my hands on those sneakers, but as the days turned into weeks and the weeks turned into months, I started to get worried. I sent more emails, but still didn't hear anything back. It wasn't until March 13, 2015, that I finally got some answers. And let me tell you, they were not the answers I was hoping for.

After much fighting and arguing, I found out that PLNDR had actually sold my sneakers to someone else. Can you believe it? They had my money for a full three months and then just sold my order to someone else. I was livid. They offered me a refund, but based on what I've read from other customers, I'm not holding my breath.

I used to be a loyal customer of PLNDR. I would order from them 2-3 times a month, spending anywhere from $50-$100 at a time. But after this terrible experience, I will never order from them again. And it seems like I'm not the only one. Many other customers have had similar experiences and have also decided to take their business elsewhere.

If you're thinking about ordering from PLNDR, I would strongly advise against it. They are the very definition of scam artists. They take your money and then don't deliver on their promises. It's just not worth the risk. Save yourself the headache and shop somewhere else.

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Plndr Disappointing Experience with PLNDR: Late Shipping, Poor Customer Service, and Canceled Order

I used to be a big fan of plndr.com, but this year has been a real disappointment. I placed two orders, one on January 26th and another on January 30th, because they had some great deals going on. Normally, I receive my orders within two weeks or less, but this time it took over a month and it's now March 6th, 2015, and my orders still haven't been shipped out.

I tried calling their customer service line, but it was down, so I sent a couple of emails instead. The first email I received back from them said that they were having bad weather conditions and were having a hard time operating in their warehouse. I thought that was totally understandable, so I waited patiently.

Two weeks passed and I still hadn't received my order, so I messaged them again asking what was going on. They gave me the same excuse as before, but this time they said that my order was being processed and would be packed and shipped that week. Another two weeks passed and my order still hadn't been shipped out. I was very disappointed. I used to love shopping at PLNDR, but after this dilemma, I will never shop there again.

On March 10th, 2015, I found out that PLNDR had canceled my order about a week ago and kept my money. I was really upset. It's now April 5th, 2015, and I still haven't received my refund. What a waste of time and, most importantly, money!

I hope that PLNDR can get their act together and start providing better customer service. I used to be a loyal customer, but now I'm not so sure. If they can't fulfill their orders and keep their customers happy, then they don't deserve to be in business.

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Plndr Mixed Experience with PLNDR: Great Products, Poor Customer Service

I used to use this site a few years back, and I recently decided to check it out again to see if they were still around. I was pleasantly surprised to find some really cool stuff at reasonable prices, so I placed a few orders. The second and third orders arrived quickly, but the first one was delayed for some reason.

I tried reaching out to customer service via email, but I didn't get a response for 8 whole days! So, I decided to file another support request. It's been 3 days since I sent the second request, and I still haven't heard back from them. I was starting to get frustrated, so I decided to look for other ways to contact them.

I tried leaving a reply to one of their recent tweets on Twitter, and to my surprise, they actually responded pretty quickly! They told me to DM them with my inquiry, but when I tried to do that, I found out that they have DMs disabled for anyone they're not following. So, I couldn't message them with the details of my order.

I really want to use their site again in the future, but I'm hesitant because every attempt I've made to reach out to them has resulted in little to no response. It's a shame because their products are really good, but their customer service is some of the worst I've ever experienced.

Overall, I would say that PLNDR is a good site to shop on if you don't mind potentially having some issues with their customer service. If you do run into any problems, just be prepared to be patient and persistent in your attempts to contact them.

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Plndr PLNDR Review: Good Experience at First, But Customer Service and Refunds Need Improvement

I started buying clothes from PLNDR back in January and I gotta say, it was a pretty good experience. My first order went smoothly, except that it took a whole month to get to me. But hey, I wasn't in a rush so it was all good. Then I decided to place two more orders in February. One of them shipped just fine, but the other one got cancelled for some reason. I was pretty bummed out, but they refunded me my money by giving me site credits.

Now, over the past three months, I've been trying to order random things just to use up my credits because I was getting tired of dealing with it. I even emailed customer service a few times, but never got a reply. The only time I actually got a response was when I emailed the CEO directly. Even then, nothing really changed.

I started to get really frustrated because the vendors for the items I was ordering told me that my stuff hadn't been sent out because they hadn't received payment from PLNDR. So they cancelled my order and told PLNDR to give me a cash refund. But of course, they only gave me store credit.

About a week ago, I decided to place one final order using the codes for my credits. But then something weird happened - the money actually came out of my account. I was pretty confused, so I contacted the CEO again. He told me that he would make an "exception" this time and refund my money because apparently they went bankrupt and weren't liable for any credits or money lost on the customers' end.

I did end up getting my last order pretty quickly, but honestly, I don't think I'll be shopping at PLNDR anymore. It's just too much of a hassle and I don't want to risk losing my money again.

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7:11 am EST

Plndr Don't do business with them

I will no longer be purchasing anything from plndr.com, you're better off shopping at a thrift shop. The quality of the clothes is just terrible. I would never put them on. I was so frustrated. My decision to order from them was based on good reviews, so I spent over $400. And what did I get? Oh god, it is terrible. I think even Chinese websites sell a better quality then plndr.
Absolutely appalling. Don't buy anything from them, you'll only be disappointed...

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9:30 am EST

Plndr They haven't sent my 15 items and provided stupid excuses

I placed large order on the website www.plndr.com. This order contained 20 items, but I received only 5. I sent several emails to the seller, who told me that other stuff was shipped today. I have been listening for this crap within several weeks, but the seller was liar. Scam, scam, scam. They are liars, scammers and thieves, so don’t deal with them or post comments about your experience with them.

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5:50 am EST

Plndr They charged me for the wrong sum and didn't provide any info

I ordered sweater and skirt from the company www.plndr.com. I needed to pay about $300 for the whole order, but these jerks decided to mislead me. They charged me for completely different price and took $400 completely for nothing. As well as they didn’t provide any confirmation info and no idea how to get money from them. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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12:50 pm EST

Plndr The products sold by plndr are worse than crap as is their customer service

The heels on the boots I bought for my daughter literally disintegrated after just one month because they seemed to be constructed from glue and wood chips. When I finally reached a customer service rep, he requested I email photos to him, which I did. After repeated emails, I've received no response. The products sold by plndr are worse than crap as is their customer service.

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2:18 pm EST

Plndr They're very slow to respond and customer service is unorganized and unhelpful

They have terrible customer service. If you got your order correctly then lucky u. If you didn't then most likely they have to give it back in the form of a gift code. I tried to use the gift code with a promotional code and the transaction got screwy so I tried to get into contact with them. Finally settled 3 days after the promotion ended and wouldn't honor it even though the customer service was impossible to reach and wasn't helpful at all. After a few days they finally said that a gift code ( which is basically my cash) cannot be combined with a promotional code. This is stupid. A gift code is basically my cash but if I want to use it I can't take advantage of any of the discounts that are going on, basically forcing me to pay the full price which makes the purchase not really much of a deal. They're very slow to respond and customer service is unorganized and unhelpful.

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9:17 am EST

Plndr No way to unsubscribe from mailing list

No way to unsubscribe from mailing list. I have "unsubscribed" at the bottom of their spam emails more than five times and it hasn't worked. I doubled checked it was the same email as the one it was sent to. I even logged into my account and there is no way to delete your account or unsubscribe from there. Do not subscribe to their mailing lists if you don't like spam!

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Gerry2013
New York, US
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Feb 11, 2013 2:48 pm EST

I have tried to unsubscribe several times and it wont let me. I wish I could sue for all the spam I keep receiving without a solution to stop it

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PLNDRsucks
US
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Nov 13, 2012 1:20 pm EST

Report them to the FCC. I did after the 6th time I tried unsubscribing. It says I was already unsubscribed, so they are aware they are in violation of their privacy agreement. A hefty fine should get their unsubscribe function back to working.

Overview of Plndr complaint handling

Plndr reviews first appeared on Complaints Board on Nov 13, 2012. The latest review PLNDR Review: Cute Shoes, Frustrating Shipping and Customer Service was posted on Jun 16, 2023. Plndr has an average consumer rating of 1 stars from 16 reviews. Plndr has resolved 0 complaints.
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  1. Plndr Contacts

  2. Plndr phone numbers
    +1 (844) 625-5667
    +1 (844) 625-5667
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    1777 S. Vintage Avenue, Ontario, California, 91761, United States
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    Jun 16, 2025
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