FPL / fpl deposit rip off
In June of 2008 My husband and I moved to Florida. Our Electric company is FPL. Each billing cycle we are billed twice for amounts over $200.00. It is now (today) March 21 2009, and our power was shut off twice this month of March, only for payment amount of $156.63 cents. We couldn't understand why we were shut off because we pay every two weeks. We then 6 days after getting shut off and paying the fee's, where given another Bill for $292.96 cents. Telling us yet again we owe a disposit amount of $363.00, yet in June paid the "deposit" amount they asked for of $250.00, so today we decided to Disect our bills. We broke it down to where we are only using 295 KW per day at $2.05 cents a day, adding up to $16.22 every 8 days which would be in a 30 day cycle (monthly) $60.00 a month. If you tripple that, which we did, that is our bill they send each month. If you add up what we have paid, mind you every two weeks as we are billed twice (6-11 days apart) it adds up to $4, 333.74 since June of 2008. My home is 1800SQFT, and it is only myself my husband and my baby. The only things running every day/night are Computer/Fridge, we do not use the air due to it being just right outside. We do laundry 3 loads on Sundays, and showers every other day for myself and my baby, my husband is gone all week. When we call FPL and ask them why this is, they tell us that "It isn't our problem" and they also say "you do not pay twice a month, as we do not bill like that", which if you look at our break down which I printed out, it has us paying every 6-11 days 156.63 cents, and each bill we get says Final Notice at the top. Also we are charged "late fee's" when that can not be possible since we pay bi-weekly. They are also charging us another deposit amount. What do we do about this. We are at wits end, and have paid so much as they demand more!
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