Fpl (Florida Power & Light) / customer service / billing
poor customer service took 3 calls to get a rep. no resolve of issue.
the web sight is impossible to navigate. i talked to a fpl tech could not figure it out.
2 twice since i changed billing information, almost got a late payment.
one because they wanted to put 58 cents owe on next month bill and than charge late fee and i ended up with bank fe as well
found out i wasnt on auto pay set it up. re checked it found i need to pay this month's bills. took and hour on the phone, finally getting a rep.
almost had another late payment.
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