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Ford Ranger 2.2poor service & repairs

Review updated:

I bought a Ford Ranger 2.2 in July 2014 and it has been giving problems with squeaking brakes, it started as a small sound which i reported to Barloworld Gaborone and i promised that it will be attended on 1st 15000km service, which was carried out late December 2014. The repairs carried out did not solve the problem and had to spend christmas holidays inclusive of Jan 2015 month with the same problem, my vehicle was booked for 26th Jan 2015 and the problem still continued, it was booked again on 6th Feb 2015, still the problem was not resolved. I returned the vehicle imeediately within 5mins of my departure from the workshop on the 6th Feb 2015 and the workshop manager Gabriel Matome confirmed the squeaking brakes too and advised i should go with the car and return it if the problem continues. To my suprise i did communicate to Barloworld representative Joyane through the week of 9th till 13th Feb, and only today 17th Feb the workshop manager arranged to collect my vehicle around 1100hrs advising me they want to tests it again, only around 5pm i was given feedback that my vehicle is Ok, it has been tested and there is no sound and i can make arrangements to collect it from the workshop. This is totally poor customer service especially that they also failed to provide me the courtesy car on the 6th Feb after promising me they will provide one for the inconvinience they have caused me to be attending my vehicle without solution to the problem. i have recorded all the incidents of the squaeking brakes and can avail the recordings if required,

Le
Feb 17, 2015
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Comments

  •   Feb 17, 2015

    I owned two Ford Rangers and the break noise was you describe was always from the rear breaks. On my 99 Flair side 4x4 I did the breaks myself and discovered that the outer axle bearing on the right was bad causing advanced break wear and the emergency break adjustment cable would break leaving pieces in the drum that would squeal. These trucks have crappy axle bearings. They may have adjusted the breaks down and it could come back. if you have disc breaks on the rear then I have nothing to offer other than the rear bearings could be bad on one side. it will cause uneven break wear.

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  •   Feb 17, 2015

    I just commented on this at 5:15 PM EST and the site is reviewing it before posting it. I will comment again to explain why after they post it.

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  •   Feb 17, 2015

    Oh, 2014, don't think my information will help. Sorry!

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