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Flagstar Mortgage / poor service

1 MI, United States

Having business with Flagstar Bank - the worst esperience from 20 years of having a mortgage loan.

1. Refinancing stalled without any reasons
2. Illegal request for private information 2 days prior to escrow.
3. No information sent to the Customer after more than 2 months from the beginning of the refinancing
4. Loan is not found (not by phone, nor online) 2 weeks after escrow
5. Unprofessional representatives answer call (after 40 min on hold)

Don't do any business with Flagstar!

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