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Fit Factory / Fraudsters

United States Review updated:
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Contact information:
Fit Factory
Took my online order and claimed that I agreed to two other add-ons (which I did not) of Fit Factory @ $29.95/mo, and Cost Smashers @$2.95/mo. LOOK CAREFULLY at your CC bills! I had called to cancel my Acai which was my original order. Of course nobody alerted me that there were other charges on the way. I was charged twice before I even caught these.


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A  16th of Aug, 2009 by 
Agree Disagree 0 Votes
I received unauthorized monthly charge of $29.95 to my credit card. The first month is was under DJM Lifestylefit.com. I did not know what it was and tried to figure it out. I figured I might remember if it showed up on my next month's bill. The second month, it did not show up but another charge of $29.95 showed up this time under fitcliq. It did not show up under that name the third month, but that same $29.95 charge showed up under FITNESSHUB.

By this time, I knew that I had paid for this product and started investigating. I called the customer service number provided and they told me they represented FIT FACTORY and that I had agreed to this monthly charge after purchasing a health and beauty product in a pharmacy in Montreal. And that I had agreed to a 14 day free trial to a program provided by FitFactory.com and that they had sent an email to my account to confirm.

First, I can pretty much tell you that: 1) I was not informed whatsoever by the pharmacy in Montreal that I had been signed up for a free trial to any program as a result of a purchase. 2) I do not have any material, written or otherwise, that informed me that I was enrolled in this program and 3) I did not receive any email confirmation of my enrollment.

Second, any legitimate business would not charge an individual's credit card under different names each month. The only reason for that is to avoid detection of fraudulent charges and hope that the consumer doesn't realize they are being fleeced and duped.

There are two known addresses tied to this business:

305 W. Broadway Apt. 114
New York, NY 10013

and the other:

Blue Sky Marketing
303 Park Avenue South Suite # 1131
New York, New York 10010-3657
United States

Both addresses seem to imply a shady business and running a business that barely skirts the edges of legality. This is something that some major media news organization should look into and protect the U.S. consumer from. While this may not qualify as a case for the Federal Bureau of Investigations (FBI), surely the Federal Trade Commission or the Attorney General of New York State should look into as a potential case for prosecution.
N  11th of Mar, 2010 by 
Agree Disagree 0 Votes

I'm a concerned citizen and wanted to share the whole info about Fitfactory.com. Fitfactory was managed by the company named PNI-KMPG Inc and the owner is Nathan Kinsella. The company and the owner is based in Manila Philippines. If you want to file a demand you can locate the company and the guy at this address:

Unit 3401, 34th floor Raffles Building
Emerald Avenue, Pasig City, Philippines

He also have an office at 27th floor on that same building.

Hope this info helps a lot to those whose became a victim of Fitfactory.

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