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First Gulf Bank [FGB] / unethical behaviour of fgb customer care executive & cheating

united arab emirates, United Arab Emirates

This is the compalint against the fgb credit card insurance activation in my statement, without any intimation, they started an instalment plan. I called back asked them about this, and I asked

Please go through the details
I asked the details on 19 th jan 2016,
They sent me the documents on 25-02-2015 through mail
But they started deducting hte instalment plan on january 2016 statement itself
At last they promised me that they will reimburse the amount after 12 months (Ie in the month of dec 2016) as it is already scheduled. But last month and this month also I have asked, now they are telling that no their executives told like that

Dr
Jan 12, 2017

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