Firestone Complete Auto Carecustomer service

I feel like a subhuman after I left Firestone Automotive today (6102 Slide Road, Lubbock, TX). I called ahead and they put me in line and I waited fir 2 1/2 hours to get service ( tire balancing). They put several people ahead of me. Was it my race (white/Hispanic/Indian) - I also was wearing older clothes and a cowboy hat -- I guess I wasn't good enough to be treated with respect and at least told that I would not get service ! Does Firestone treat everyone badly or just me? Why were the other customers better than me ? Are they ?

May 03, 2017

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