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Firestone Complete Auto Care / intentional damage

1 Wilma Rudolph BlvdClarksville, TN, United States

Bought 4 new tires and lifetime alignment from Firestone complete auto care. Quoted me on numerous other unnecessary expenses that I refused to authorize. Well, after having 4 alignment check and spending a lot of money on cam bolts and new tires got worn so bad, they wouldn't even rotate them, or check the alignment without my purchasing 2 new tires...not only should the new tires be covered under warranty, they have less than 9, 000 miles on them, but since they have been the only ones doing the alignment, it should be covered somehow under that as well. Based on my experience with them, I will never return, they have lost my trust and tried to rip off a deployed soldier's wife...that really pisses me off!!!


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