FashionNova / 2 months - no clothes and no money back

United States

This is the worst online store I have ever used. It has been over 2 months and I still have not received my clothes or my money back! I do online shopping all the time and I have never had such difficulties with a company in my life. They never pick up their phone, so I have emailed them. They sometimes respond via email, but they don't acknowledge anything I say and instead sound like a bunch of robots saying the same damn thing. They don't help at all and sound so lost! They don't even know how to help me!!! How ridiculous is that? Worst customer service I have ever experienced. Trust me, fashion nova is not worth the hassle. I bet after this review they will still not reach out and help with my situation. They do not care. Do not bother with this company.

May 13, 2017

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