Family Dollar Stores — return policy on electronic at the store #[protected] avenue j galveston texas tx [protected]
I purchased some head phones from this Family Dollar today Sunday Aug 20, 2017. I got them home listened to their quality and went back to the store to return them. After waiting 20 minutes for the only employee with access to handle the transaction...a manager...I was told that the Store''s Nation wide Chain Policy was "I can not return ANY electronics purchases for a REFUND"...as well as "I CANNOT RETURN A PRODUCT FOR AN EQUAL VALUE PRODUCT"..."I CAN ONLY EXCHANGE THE PURCHASED PRODUCT...FOR THE SAME PRODUCT"...
I AM FURIOUS...THIS IS LIKE STEALING...I FEEL ROBBED..BY FAMILY DOLLAR...BECAUSE NOT ONLY DID FAMILY DOLLAR NOT GRANT MY REFUND TODAY...FAMILY DOLLAR WOULD NOT ALLOW ME TO EXCHANGE MY PURCHASED PRODUCT FOR ANOTHER PRODUCT OF EQUAL VALUE"...I LEFT THE OLD HEAD PHONES AT THE COUNTER AND DID NOT ACCEPT THE SAME BRAND AGAIN...THIS IS ROBBERY...
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