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Ezeego One Travels & Tours / service not received, payment not refunded

1 India Review updated:

- Worst staff and customer care

My 20K has been stuck in ezeego even after 40-50 calls on different numbers and multiple mails, 6-7 times they received the call but without any proper response.

I had to cancelled the package next day of booking because of medical reasons and they gave the assurance to utilise this money in other package instead of refunding. Now they don't have time to response.

Customer care people are good on phone but in actual doesn't response properly, if you have already given the money.

Tour may be good(I could not travel) if every thing goes according to plan but if situation comes on refunding money or money adjustment somewhere else, it goes worst, shouldn't expect anything from them. They will not give proper response. I am facing same issue.

Sa
May 14, 2018
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