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Extended Stay Americaroom service

Hi,
The story about Extended Stat America - North 6255 Quarter Horse dr, Columbus, OH-43229.

My reservation # [protected], I book this reservation two weeks earlier and On the day of checking I called the motel and told that I will be checkin late.

I checked in at 10:00 pm, And when I entered the room I realized that they have given me and in cleaned room. Please see the screen shots attached.

There were no rooms available. Since it's 3 nights stay I was told to take the room which is not and told they will switch the room next day.

When I went and talked to manager, she was so rude and not bothered about giving a clean room neither asking to clean the existing room.

This is frustrating and I'm still staying in the room I want someone to respond asap

Extended Stay America
Extended Stay America
Extended Stay America
Extended Stay America

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Jul 28, 2018

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