Europcar / hire car - london luton airport

Luton England Bedfordshire, GB
Contact information:

22/23 August 2016
Hired a car from Europcar whilst in England for a funeral, unfortunately I had to cross the Dartford Crossing which I did not know there was a charge.
Not only was I fined by the MOT but Europcar charged an admin fee directly from my card twice for the same incident.
I cannot contact them about this at all
- if you phone it is a charged number, as I am abroad being on hold for 20 minutes then having to give up twice is costing even more money!
- not 1 reply to around 10 emails
- no reply to a complaint in writing
This company cannot be contacted if you have a complaint!!!

Nov 06, 2016

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