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Electrolux / product flaws

1 GA, United States
Contact information:
Phone: 706.564.2114

I purchased an Electrolux EI23CS55GS1 Side by Side refrigerator on 10/2008. Keep in mind that the manufacturers warranty is 1 year. I have 3 reasons why I do not recommend that you waste your money on this product. First, there seems to be issues with the temperature on the refigeration side because milk or any other product that contains cream spoils quickly if it is placed on the top shelf. Although the front panel indicates 37 degrees fahrenheit, Ice seems to build on the internal side of the refigerator. If the milk products are placed on lower shelves, the milk products last slightly longer. Second, the refrigerator has 3 crispers which tend to freeze any contents that are placed in them, the middle crisper is the worst. Vegetables and fruit last approximately 2 days. On 6/2009, the front panel was replaced because of a malfunction that caused the touch panel to stop working (4 months left on manufacturers warranty). On 10/2010, the water dispenser stop working (No longer under waaranty). Electolux customer service was a total waste and they do not seem to understand or care about their product flaws.


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