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Einstein Bros Bagels / service

1 Lake Mary, FL, United States

This morning I went to Einstein Bagels in Lake Mary Florida at 7:25 am. I walked in and there were a few people in the place and three workers. I went to the counter and asked to place my order. I waited 4 minutes four minutes for someone to wait on me even though there was no one else waiting and a worker standing there. The woman told me I had to pick from the pre dozen already bagged. I said no I wanted my own. She had an attitude and I watched as the manger ( I didn't know it at the time) stood there and did not say a word. I left but then came back and saw the two of the women laughing. I then asked for the manager, who I realized was the woman who was standing there before. I asked her if she saw everything. She basically said and did nothing and didn't apologize at all. I left and went to Brooklyn bagels where not only did I pick my own bagels, they were friendly and they also gave me freezer bags! I buy 30 dozen bagels a month for my employees and customers but I think that I might reconsider my options now. Thank you Terry Brady

Jul 15, 2018

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