[Resolved] eDreams / never buy anything from edreams
I order plane ticket from edreams Oct. 14, 2016 never took off on that date. Instead they change the Oct. 15, 2016. So I went to a different airline and spend $2, 000.00 to fight back. I spend $1, 421.08 buying the plane I should get half of money $1, 421.08 back I didn't used. Nothing has been done. A lot of running around no one answer call from scoot. Feel like I got ripe off. Booking # B2WDTV brought the ticket on February 12, 2016. [protected] and email [protected]@hotmail.com
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
eDreams_en.'s Response, Mar 15, 2017
Thank you for getting in contact with eDreams. We apologize for the delay in response.
Regarding to your refund request for the low cost booking, we are now checking the case and will get back to you shortly.
Thank you for your patience.
More eDreams Complaints & Reviews
- [Resolved] eDreams - fraudulent claims and withholding of money 
- Vacaciones eDreams S. L - Shady Business Practices 
- [Resolved] eDreams - dishonesty, bad attitude 
- eDreams Limited - taking the amount of £72.54, just for trying to book a ticket, nothing was booked but i was charged on the a couple days later?? 
- [Resolved] eDreams - scam 
- eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund
- [Resolved] eDreams - flight booking 
- eDreams - lack of service
- eDreams - airfare price
- eDreams - edreams withholding refund - fraud