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Edgars Fashion / Edcon / store account

1 PAARL WESTERN CAPE, South Africa

I opened an edgars account last year. Upon receiving my card i have been buying on my account. My account was in arrears but i brought it up to date. I recently called the call centre and was informed that the account is close. I have to pay it and then apply again. What nonsense. The account was blocked early this year due to the fact that they did not receive my bank statements. I personally went to your store and took my statements. At edgars in paarl, lady grey street, after many struggles, days and hours spend in your store it was eventually unblocked. I have not received any emails asking my again for my bank statements. Now they just close down my account. I love edgars and love shopping at edgars in order that i need my account. I received no phone calls asking me to email my payslips or bank statements. Nothing no correspondence. I want my account re-opened again as your consultants are very unhelpful. I would love to have a response and look into my situation.

Ab
Nov 22, 2016

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