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Edgars / exchange

1 Festival MallKempton Park, South Africa Review updated:

I wanted to exchange the mascara that I bought but was broken when I got home.
First the security sent me to the wrong place, then cosmetics was called and when she came, the spoke in their language and expected me to understand.
They told me that the Revlon consultant has to be there and she wasn't so I had to go back home with my broken mascara, they were not even trying to help me!

Jul 13, 2015
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  • Le
      24th of Nov, 2015
    0 Votes

    I recently purchased temptations lingerie in one of edgars stores in South Africa, only when I got home I realized they had a factory fault the bra's specifically. I tried returning them I was told underwears are strictly no return. I honestly find this unfair whereas I paid full amount for an unfinished job!! I would like to get an exchange or refund. Kindly get to the bottom of this

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