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Edgarsaccounts telephone department very rude

I have received a very rude phone call from the accounts department at Edgars. He didn't introduce himself but rattled off that I am R1760.00 in arrears, which for starters in absolutely not true. The truth of the matter is that I am 3 days late with this months payment of R 860.00. For ridiculous unknown reason Edgars lumps in the next month amount and tries to unfairly intimidate customers. When the Edgars staff member rattled on in a very strong African accent I got angry because I repeatedly asked him to slow down as I could not understand what he was saying. He then put the phone down in my ear.

This is appalling shocking service on many levels. I am completely disgusted

Pa
Feb 10, 2017

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