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Double Down Casino / they will not pay me the jackpot I won

Jun 2, 2015
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Double Down Casino
Date: Tue, 2 Jun 2015 19:00:26 +0000
From: support@doubledowncasino1.zendesk.com
To: valfod2010@hotmail.com
Subject: [DoubleDown Casino] Re: will not pay out I won a jack pot, yes it is not real money, but now they will not pay me the win, it read xxxxxxxxxxxxx congratulations you have won the Max and then i sat there for over a half an hour i turned it in so hthey could help me and nothing and now they are saying well did you take a photo of this win ..it is crooked and i did not know where else to file a complaint, because they are not going to pay me the win ..This is what they wrote me
Ronda (DoubleDown Casino)
Jun 2, 12:00
Hi Valerie,
Thank you for providing this information. At this time, I have been unable to replicate this experience. By chance, did you get a screen shot? If so please forward this to our attention, so our development can take a look.
We apologize for any frustration this may have caused you.

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