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Domino's Pizza - Santa Cruz, CA / terrible service

1 United States Review updated:

An employee of Dominos Pizza in Santa Cruz California told me that my pizza would be at my door in 30-45 minutes. I called one hour after it was ordered and told them that my pizza had not arrived. I then called 30 minutes later, and finally my pizza arrived one hour and thirty minutes later. They told me that there was a new driver. So they accepted blame, but did not offer to bring me a hot, or warm pizza. So, they told me to wait, and they just came back and took the pizza after waiting over 2hrs. This is ridiculous, they accept blame, but wont offer to help fix the problem. This is why managers at the Dominos Pizza should at least be a little educated and develop some social skills, and problem solving skills. I would strong not recommend this place to anyone. You can contact this Domino's franchise at [protected], located 2391 Mission St, Santa Cruz, CA 95060

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