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Dollar Tree complaints 2961

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M
6:57 pm EDT
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Dollar Tree manger angela

I was shopping for soup and crackers. My ex angela makes a comment low enough where only I can hear it and she steps close to me and says I am glad your dad is dead. I get chased out of the stote after that and harresed with woth some woman named tess yelling look at me you damn coward taking phots. I told her I did nt say nothing to her. This was lunprofessionasal. I want an appolgy. I have alearning disiblity. I struggle enough. This is discriminsation

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Update by Magic bean stalk
Apr 12, 2018 9:16 pm EDT

I schould have reviewes my spelling first. My grammer is terribile. Tess was taking photos not. Tess is not her name .It is trish. I schould have proff read it first. I am not a psycopath but i do not blame you for thinking that because I wrote it wrong. Stote is spelled wrong . I meant store.Who are you to say who has a learing disiblity or not?

Update by Magic bean stalk
Apr 12, 2018 9:10 pm EDT

My spelling is terrible. I schould have reviewed it first before posting. I ment tess was taking photos not me. I don.t blame you because i schould checked spelling first. I am new at this and i wrote it in a rush. Proff reading is important. And her name is trish not tess. I have bad grammer. Another mistake was saying stote not store. I am surprized you did not notice this. But i have the right to be heard just like anyone else. And i am not a psycopath. Who are you to say who has a learning disablity? Are you a qualified teacher? What are you basing it on?Of coarse you are entitled to your opinion just like anyone else

Update by Magic bean stalk
Apr 05, 2018 1:35 pm EDT

I went into a dollorstore. I was shopping for soup and crackers. This manger angela starts cussing at me. I walk out of the store confused with tess hollerin at me following me outside the store calling me a [censor] coward. She accusing me of saying faul things to some woman called angela who use to date me who I avoid. Can ex get away with behavoir like this in a family store. A customer named henry paul witnessed this and his family. He borrored my phone and called the one of the dollor trees asling about thier policyies.

Update by Magic bean stalk
Apr 05, 2018 8:19 pm EDT

Accourding to the law you can take phots of people in public but the subject has to be aware. Tess at 10000. E Alamedia fells she is above the law
This is wrong and must be answered for.

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R
3:21 pm EDT

Dollar Tree employees

This is happened several times to us we went to the Dollar Tree in Dahlonega Georgia they were three ladies working there and they were cussing while they were working I mean very ugly words in front of my children plus they were talking about everybody that had been in the store like they were dogs one woman had to blow up 50 balloons for a birthday party she was complaining and she got mad in front of everybody and busted one very ugly people nasty talkin not a nice company representative at all that place needs employees brand new ones ASAP I'm an ordained minister and I can't believe I had to be submitted to that let alone my family.

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L
1:06 pm EDT

Dollar Tree on coupon policy

I, went to the dollar tree located on harlem rd. And not only was the the cashier debbie rude and disrespectful to me she was rude to a customer ahead of me who ask for another bag she snatched the bag and tossed it towards the young lady for her to re-bag her on items after the bag busted.

My issues with debbie is the fact that she was not open to hearing me explain to her the coupon policy I have been couponing for the last 8 yrs. Or so and I find that a lot of these cashiers have no clear understanding to how coupons truly work at all and she falls into that category. She look at the picture instead of reading the wording on the coupon she really didn't want me to use my coupons in the first place. I told her she was out of line by yelling we have been having a lot of issues with people using coupon in our store! I, corrected her and said i'm not one of them people you have the issue with. It upset me because she said this while other customers where in line and another young man came over to see what the issue was and I explained to him what rights legally she has since she thought she knew so much but never stated I told him she has the right to refuse my coupons and not give a reason just "cause" based on the store turn over on use of coupons being used. She then yelled and said until corporate calls our store the store policy is to except on 4 coupons for the day. I told her dollar tree don't have a bonus card to keep track on how many times a person comes in with coupons to purchase item in this store and to check her tone while addressing me. I really don't want to think this lady is prejudice but her body language and actions are leaving me to feel an think differently.. Something has to be done the lady is out of control and I will not allow her to stop me from shopping at the store I use coupons on a few items all of my party supplies I go there first please please someone help on this issue

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D
4:15 am EDT

Dollar Tree product/return policy

I understand the fact that they sell everything for only $1, but the fact that something has to have the original receipt is totally wrong, when what they're selling is total crap! I purchased glass mugs, not of course knowing that the color was actually spray painted on the outside rather than the mug being of colored glass. Why would anyone think they needed to save a receipt from something like a glass. ? I have had these glasses approximately 1 week. I'm already finding that when they're wet & being washed, the color is flaking off of the glass. Now they totally look like crap! I will be very cautious before buying such items ever again at the Dollar Tree & will warn anyone I see purchasing certain items as well.

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J
3:14 pm EDT

Dollar Tree treatment by an associate

I went into dollar tree store #7041
3225 Yosemite Ave, Modesto Ca. 95354
On April 1st, 2018, to pickup some last minute Easter items for childern, Mary was my cashier... very professional & I beleive she might have been in training. Ok... I went $3.00 over the amount I had & didn't want to go to parking lot to ask husband for money, so I asked if she could delete 3-items & the cashier heard her & me... and comes flying over saying; "Do you know what we have to do now"! "We have to do the whole transaction over!" And I'm like, No. I didn't know & I apologized several times... She started yelling with her finger pointed at me; "This Lady Dosen't Have enuf money So We Have To Redo Transactions" I told this Teresa she was rude & didn't have to yell my problems out to other customers! That was my business! The manager wouldn't listen yesterday & Corporate won't call back & they won't give me District Managers Nbet!

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A
3:55 pm EDT

Dollar Tree trashy

I live across the street from dollar tree in calais, me. I'm tired of picking up trash, plastic and cardboard boxes out of my yard! If your employess can't keep the trash in dumpster, like I have nicely suggested before next time I will take trash from my lawn and throw it in the store!
They should not keep the dumpsters open, if it full don't cram more trash in it because it blows in my yard.
I've spoke with the manager sarah and nothing has changed!

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J
6:28 pm EDT

Dollar Tree manager behavior

This Dollar Tree store is close to my house. I used to love going there. The last 3 times I went into that store there were issues — all with the manager. The first of the three the manager was so rude to the employee (that had worked there only three days) The line was long and the poor kid was trying to be so kind and polite. The manager just yelled at him — not offering any help and stormed into his office. Everyone in line were shocked. I think it was just the two of them running the store (probably because everyone else walked out). I would have.
I went back to that store another time — to see if anything changed. The manager at that time was a woman. She was in her office when two UPS drivers knocked on her door for a delivery. She screamed at the top of her lungs what do you want. The UPS drivers were shocked at the response.
Today was my third and last time I will go to that store. There was another line of about ten people with no one to check people out. The manager wouldn't step up to check people out. He went looking for the only other person working in the store. Everyone in the line were very patient and felt sorry for that kid.
I'm not going back to that store — it's too depressing. There are two other stores pretty close to my house — I will be going there.

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12:20 pm EDT
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Dollar Tree sexual harassment ; janie harper, michael jett

Good morning my name is Joseph Jones I was an employee at Dollar Tree for five years in the Sedalia store. I ended my time with Dollar Tree because of over the top sexual harassment which included but not limited to statements, pictures, Facebook emails etc from Jett. Michael Jett sexually harassed me at a major level every time I worked with him. Unbeknownst to him I have copies of texts including pictures Etc to back up what I'm saying. The last thing Michael Jett did to me was rub up against my butt area as he was doing the cash pull from behind me. It should also be known there was an employee working at the same time of occurrence that witnessed this incident and even said something to him at the time. The next major incident was me working on a ladder where Michael jet came up to me and said if I was two steps lower he could give me a blow job. During an unemployment hearing this morning Janie the district manager confirmed she was told by Terry Sloan store manager at the time of this incident. Jamie Harper sat there and lied during this hearing and said I asked her not to say anything. I was told chain of command was to inform the store manager which was done who in turn spoke with the district manager Janie Harper about the incident who did nothing. I proposed on March 30th in an email to Janie that I'm willing to just let all this go cuz I'm not into the drama and just let my unemployment benefit go through uncontested which I paid into which is a measly $75 a week. Janey used that against me in this hearing thinking it would help her case. It's my intentions to now seek counsel Sue Dollar Tree because of this managers blatant sexual harassment. I have pictures I have copies of texts and I have eye witnesses as to Michael jets over the top sexual harassment. And I also want to add I'm not the only one. Be advised Michael jet is an extreme liability to Dollar because of his continued sexual comments to employees. I would also like to add working for Dollar Tree for 5 years receiving or Goldstar brought out by the district manager at the time for over-the-top customer service along with numerous customer call ins complementing my work as a cashier. I have never witnessed such a blatant disregard for stating the truth Under oath as I did this morning during this hearing. Not only did Janie Harper not have enough class to use the word yes instead of the word yeah during questioning
But she flat-out lied. I received the packet Friday of write-ups I allegedly got while working with Dollar Tree. Three of them Michael jet wrote and forged my signature it's obvious not only that - they were so hastily put-together for this hearing that the dates the times don't even coordinate with the email correspondence between you and Jamie. These documents were clearly forged by Michael jett. It is my intentions to seek counsel and file suit against Dollar Tree for sexual harassment for Michael Jett due to the blatant disregard for under the oath testimony from Janie Harper and Michael jett. The problem for Dollar Tree is I can back up my allegations I don't need to lie. Thank you for your time and if you have any questions feel free to give me a call at 660.221.3498

Joseph Jones
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J
8:58 am EDT

Dollar Tree store manager

I went into dollar tree on 3850. the name tag was named Cheryl. She is a very rude lady. I told her to have a nice day and she looked at me like I was crazy. I don't think she should be the manager of that store because she has a very bad attitude and she's not very polite to the customers. When the lines are backed up, I see cashiers calling her for help and she has attitude, if that's the case you should get more workers. There is no reason the line should be that way and when the cashiers ask for help, it is a problem. We need a better store manager THERE IMMEDIATELY.

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Update by Jayyydaa
Apr 02, 2018 9:01 am EDT

The store was #5800
3850 Conlon Way Suite U
Elizabeth city, NC
Store manager was very rude to the customers and rude to the cashiers when they needed help with getting the line long.

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J
8:41 pm EDT

Dollar Tree the restroom

The bathrooms are very disgusting when I entered the bathroom at 4:38pm and the toilet seat was discolored and had stains at the 11824-3 Atlantic Blvd, Jacksonville dollar tree there was no toilet paper they had a tile in the roof missing and water pressure was low and also the floor tiles was dirty and the toilet would nat flush no water in the tank please fix!

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E
5:42 pm EDT

Dollar Tree customer service/ management

My name is Evans Barreau I visited the store weekly. Store # 5848 817 van Siclen Ave Brooklyn NY 11207. This location the shelves are always empty and the line are long. I have spoken to the store manager regarding the shelves are always empty. Today again on Easter Sunday I visited the store again must of the shelves are empty and the have two long lines. I would like to be able to shop in my community instead of going way out to others community to shop. Please look into this matter. Please contact me at [protected].

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Update by E Barreau
Apr 01, 2018 5:44 pm EDT

The items that I wanted are never on the shelves.

Update by E Barreau
Apr 01, 2018 5:44 pm EDT

Store #5848
817 Van Siclen ave Brooklyn NY 11207.

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N
now Stacy don't lie
Gaines, US
Apr 01, 2018 8:00 pm EDT

It is Easter of course they will be short staffed. Just because your family does not want to spend time with you because of your attitude does not mean other people feel the same way with their family.

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D
7:38 pm EDT

Dollar Tree manager at the store located at 810 portage rd, niagara falls, ny 14301 treats customers like personal enemies.

On at least five occasions during the past two years, I've had various problems, for each of which I was required to speak with a manager named "Barb." Her rapport with customers is horrible at best. On each occasion, she accused me of lying, and refused to provide any assistance. She also ordered me off the premises, and threatened to call the police on at least two occasions, rather than address any issue that I faced.

Today, for example, I left the store with four bags, but a fifth bag was left behind. Less than a half hour later, I returned to the store. There were only two $1 pinwheels in that bag, but again, she accused me of lying, insisting errantly that I left the store with that bag. She then said that I was a nuisance every time I appeared at the store, although I have shopped there dozens of times without any incident. It is only when facing "Barb" with her hostile attitude, accusations, and unwillingness to assist that any problem ever occurs.

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C
4:37 pm EDT
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Dollar Tree employee

Today I was at the dollar tree in Stratford CT when I witness and employee approach a customer and demand she says sorry because her girlfriend said the lady's child had hit her car with their car door. The poor lady was traumatized with her children and didnt know what to do or say to the employee.
I didn't say anything after this happened however after the last left the employee asked me if what she said was rude. I responded yes and explained it was not professional and also hear say from her girlfriend who supposedly witness this.
The employee because telling me she was off the clock implying she was going to fight me. She proceeded to scream and yell in my face.
Eventually the manager showed up with a grin on her face and took the emplyee to the back room as she continued to yell at me and call me a "white b***h" in front of an entire packed store of customers.

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3:42 pm EDT

Dollar Tree store 5486

Just left the dollar in Houston Texas. The line were long so the manager came out and took the people that where at back of line. That being said. I didn't have a problem with that but waiting in the line over 10 to 20 min which didn't have anyone. So I went to his line and told me to go back to line one, which this is the line I am waiting in for 10 to 20 min. So I went back to line one. So He decide to talk to me from the other register which is rude of a manager to do. So I ask him not to say anything to me so he keep on talk. I told him to stop talking to me. So I left line one to go and talk with another manager and he still talking to me. Then I ask for corporate number he told me it not gonna to do any good. Starting laughing about the matter. We as customers are the one keeping him employed. I would like the district manager call from this store location.

Store number 5486
13815 Cypress North Houston
Cypress Tx 77429

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C
1:00 pm EDT
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Dollar Tree store difficult to shop

dollar tree on normand drive, valdosta, ga, , , , , , , , , , , , , , i am disabled, walk with a cane, , , , , , , , , , i love shopping at dollar tree, , , , , , , , this one though is an obstacle course, , , , , , was there today, good friday, , , , , , , if i was still in the military i would probably like it, but at my age i can not climb over boxes or squeeze past mdse. boats, , , , , , i cant figure why these floors cant be cleared for shoppers when the store opens, you have to push carts out of your way to get to what you want, , , , , , , , , , now the freezers and coolers are well cared for, always full and straight and clean, , , , , , , , but it is a struggle to get to them, , , , , , , , , , , and once you get your stuff from the freezer/coolers it is a struggle to get to the register, and once there just pray nobody in front on you wants hilium balloons or the cashier knows the customer in front of you, cause then you got to hear their version of, these are the days of our lives...i have spent 30 years of my life in retail management, and my resolution would be to get managers that act as though it is their name on the front of that building, act like managers, earn your salaries, act like every day that you a getting a corporate visit, dont yell at employees, but coach them, teach them, appreciate them and take pride in your store

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12:37 pm EDT

Dollar Tree district manager

Again, I am making a complaint against Daniel Crawford. I know he will find out about this and probably fire me or make me quit but, at this point, I just don't care.

He does NOT care about his employees, only how much he can make. Proof: I keep getting moved from Store to Store to Store, because other managers are not available. I only got started getting paid the Asst Managers salary about two weeks ago and this has been going on for at least 3 months!

Proof #2: When I get called into other stores, It is supposed to be 7:30 - 3:30 but, it usually ends up being 7:30 AM - 9:30 PM! I even had to go to the hospital on Sunday March 25 due to dehydration from overwork. The doctor told me to take off until at least 4-2-18 but guess who called me this morning? Daniel! He said that he needs me in yet another store Tomorrow. I have a doctors note that says I have to have off until at least 4-2. He doesn't believe me.

Can I just give up my managerial position and go back to being a regular employee? In one and ONLY one store? And please don't let Daniel call me anymore, I have absolutely HAD IT with him.

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K
9:07 am EDT

Dollar Tree manager of store 7356

the incident in question happened on 3/27/2018 @ about 8pm. On this day I went to this store. While I was there I happen to hear the 2 teenager girls ask the manager to use the rest room. This is what he said to them " I just cleaned the restroom, and when i do i don't let anyone use it ." It was an hour or more before the store closed. I knew what was going on immediately. And if that wasn't bad enough, there was an older women about 60+ years old who also saw and heard what was said, ( other people also heard ). She told the girls she saw what happened and it wasn't right. The women was very angry, and so was I. He then told the older women ( she walked with a cane, severely handicapped ) to get out of his store. She was already in line trying to pay for her stuff. I then said to him, " she's in line trying to pay for her stuff. he then tried to insult me by saying " shut your mouth" . At that point other customers got involved. He( the manager) threatened to call the police on myself and the older women. I wanted him to. When he knew that I would wait for the authorities, he didn't call them. While I was trying to leave he stood by the door and told me to never come back to his store. I have been in management for a long time, I have never seen a manager so openly racist, and very belligerent. What kind of manager curses there customers. He kept saying his store, I thought " Dollar Tree owned the stores that their name is on ". He even shouted at everyone when we where trying to leave.

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R
7:23 pm EDT

Dollar Tree untidy store

Store #674 9453 Annapolis Rd. Latham M.D. 20706-3005 is the closest store to my home so I end up going there from time to time. I like Dollar Tree because they offer products I like. But this store is Always Poorly stocked, messy and dirty. Today I saw more products on the floor than on the shelves. There are more stores in my vicinity that are cleaner and better stocked. Please do something about this store. The customers deserve better than what we are getting there.

I am attaching pictures of how cluttered the store was in the lines.

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The Strangers
, US
Mar 28, 2018 6:01 pm EDT
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Lol, it's you customers who make the store that way. Deserve better? That's a crock. 80% of you are nothing but women with 10 kids who suck the government dry, and come in there with your brats, and just let them run around and destroy the store. I believe the employees deserve better than that. Get a job, get off food stamps, and learn how to use protection.

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S
6:30 pm EDT

Dollar Tree employees

The location on s. laburnum ave henrico va have an employee by the name of ladi as the name tag says he is racist, rude smell of illegal drugs on him. Do this company drug test or just allow drug users to work with the public. I saw him ring another customer up and not scan some of their items i would consider that stealing from the company when i inform a manager they dismissed it as nothing is this location stupid and hire people who steal disrespect customers and use drugs if so i or my family would not ever purchase anything from and i will tell all my friends, coworkers and all not to bring this location any service you guys need to start drug testing and paying closer attention to the people you hire

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Update by Seth J
Mar 27, 2018 6:31 pm EDT

The location on s. laburnum ave henrico va have an employee by the name of ladi as the name tag says he is racist, rude smell of illegal drugs on him. Do this company drug test or just allow drug users to work with the public. I saw him ring another customer up and not scan some of their items i would consider that stealing from the company when i inform a manager they dismissed it as nothing is this location stupid and hire people who steal disrespect customers and use drugs if so i or my family would not ever purchase anything from and i will tell all my friends, coworkers and all not to bring this location any service you guys need to start drug testing and paying closer attention to the people you hire

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R
10:39 am EDT

Dollar Tree store was left unlocked

On March 26, 2018 at bout 9a.m. me and 7 more customers were waiting for store to open and no one never came to door the guy pulled on the door and it came right on open so everyone went on in to shop and I grab all the items I needed to and went to lane 1 to check cause no lights were on at either one.So I waited bout 5 minutes and no one hadn't came to check me out after that two black ladies come in the the light skin lady looked stunn to see me.But she wondered how we got in and whole time store was left open.Thats a very bad mistake whoever closed manager should be fired and the manager that manager should be too cause this could have been prevented and someone could have gotten seriously hurt.Store Manager of store need to do better and go over guide lines at that store.

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
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    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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Dollar Tree Category
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