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Dollar Rent A Car / undue &damage& charge

1 Honolulu, HI, United States

It is unlikely that I will rent from Dollar Rent A Car again. First the rental was a bit more than I had anticipated after getting a quote online the clincher though was when they charged me for a tire that went flat and turned out to be unrepairable.

Their position was that since I had not purchased their insurance that I was liable. My position was that since the "damage" was through no fault of my own, but due to a road hazard, that a company the size of Dollar would allow for such incidents just for GOOD WILL. They didn't/don't agree so they have lost my good will and I offer my experience to anyone else considering a car rental.

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