Discount Tire / I have to give them credit, they steal in ways you probably never thought

United States Review updated:

When I bought my GMC Sierra

Dec, 2006 I took it to Discount Tire and purchased aftermarket chrome wheels and tires.

Now 4 years later I need replacement tires, I saw a ad for Yokohama tires and there was a $40 rebate so I went back to Discount Tire and purchased 4.

Unfortunately the chrome center caps on the wheels I bought from them cracked during the installation, no problem I thought, this is where I bought them.

Andrew told me he was ordering replacements and they would be in "soon"

When I tried to file for the tire rebate at the discount website and it would not accept my information, for over a week.

A Faron Horlacher called me and told me he was the store manager, the website was taken down when the tire went on rebate.

I should come in and let him take care of it, the website went down the day the tires went on rebate.

I went to the store and Faron is not there, apparently he was actually asking me to come back and "go to war" with the person that sold me the tires.

After a few "heated words" Andrew told me he would give me the rebate rather than have all his "potential targets", customers, upset.

I guess I won, I got the rebate and I can now figure out where I can caps for the crappy wheels they sold me.

Do your self a favor, Do not buy aftermarket wheels unless you are sure of the company selling them to you, and for God's sake find some one that will at least tell you who the store manager is before you buy tires from them.

Discount Tire used to be a decent place, I had been buying tires there since the 1980's but things change and so do people.

I definitely feel that I have been ripped off, and I certainly find the "chain of comand/lies" amusing.

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  • Po
      Nov 08, 2010

    I'm sorry you had a bad experience. I have only had positive experiences with them.

    0 Votes

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