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Direct TV / damage

1 Suffolk, VA, United States Review updated:

Lighting struck the satellite dish at my home which caused the two televisions connected to the service to stop working. DirecTV sent a technician to my home to determine if the satellite did in fact cause the damage to my televisions, and he stated it did. I have had two separate supervisors tell me to file a damage claim. I called today 7/21/15 to file the damage claim, and I am told DirecTV will not repair/replace my televisions. I told them that being I was going to have to replace two televisions that I just purchased, then to cancel my services. I was told I would have to pay $480.00. I should not have to pay for two televisions AND pay an early cancellation fee for a problem I did not cause. DirecTV needs to own up to their fault, and do the right thing.

Jul 21, 2015
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  • Co
      21st of Jul, 2015
    0 Votes

    Why is it Direct tv fault your house was struck by lighting? File a claim with your home owners insurance.

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