Direct TV / will automatically renew your contract without your permission
To anyone considering using Direct TV as their cable company...I would NOT recommend Direct TV in any way, shape or form. There is not enough space to list our complaints. Mainly, they renewed our contract when we had to get a new box (because theirs broke) without us signing anything or agreeing to anything. They then charged us a cancellation fee when we cancelled after our original contract was up. We wrote letters, followed all of their procedures, and they said too bad. Customer service reps were rude every time we called. Very sneaky company with crappy service. Horrible, horrible, horrible...
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