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Direct Energy / price gouging/faulty equipment

1 TX, United States

I had 670 kwatss on November, winter weather has been bad north, but Texas has been mild, and now 2 month in a row had had reading over 2500 kwatts, the highest ever on a bad winter 3 years ago was 1490, so this company is ripping off a disabled/ill person, I am now writing from Starbucks and I wonder If I am gonna survive the freeze tonight, these type of companies put the name of capitalism at the bottom as all executive being paid our ripped off money don not do a heck about customers, this company ripps poor people they are worst than HITLER...what a corporate shame to see so many scam complaints over the internet...even the call system is not employees and a hired answering services, this company direct energy is criminal and criminal are those polititians they donate money to...

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