I purchased a dress with my Dillard's Card that I wanted to return. I mistakenly threw the receipt away so I looked at the return policy on your website. It states that if I purchased the item with my Dillard's Card that I had 90 days to return it without the receipt. I tried to return this dress at your Charleston, SC location, and was greeted with nothing but rudeness. The clerk first told me that you could return this at the department it was purchased it. Really, that's the reason I came to customer service because the young lady in the department told me to go to customer service. Nevertheless, if she didn't feel like serving me, then she should quit. That's her job, to provide CUSTOMER SERVICE.

May 17, 2017

Post your comment