Digitel / i've been scammed!
I'm a regular Dsl subscriber until i had my internet connection upgraded to a better speed. It's been good during the first 1 and a half month or so. By the month of May 2008, speed went down to almost 80% which is much lower than my previous speed (before the upgrade). I've been complaining for almost a month now and NOBODY listens. Nobody seems to be doing anything to restore the right speed I've been paying for.
Right now i have called them(their help desks) more than 40 times and the best they could do was FOLLOW-UP/INFORM/COORDINATE their imaginary TECHNICAL TEAM!
They did nothing to help me for almost a MONTH now. I've been SCAMMED! They've been stealing my money right to my face and i can't do anything about it...If i decide to have my connection terminated, they told me i have to pay the fee!(equal to 2 months bill). It wasn't my fault yet I'd have to be paying is insane!
Anyways, here's my digitel account info:
DATA # [protected]
1st Report # 415-6191
2nd Report # 415-7800
I've exhausted all my efforts complaining...i hope here, somebody would finally listen...possibly help.
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