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Dell / dell inspiron 15 i7 laptop

1 Shop 113 Value Center 45 Electron RD opposite Macro, durban, South Africa
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I am a first year university student. I purchased a brand new Dell inspiron i7 laptop with an AMD Graphics card at the beginning of the year from Matrix Warehouse. However I am very disappointed with the performance of the device. I experience a great amount of lag when using the laptop and it often overheats and crashes. It also struggles to perform basic tasks, such as opening windows explorer etc. This has left me very disappointed with the product on which I heavily rely on. As a student, it was very difficult for me to gather the money to purchase this device which was very expensive (R12000). Is there anything that can be done to fix this problem as this is not what is expected of a brand new laptop. My device is still under the factory warranty and is less than a year old.

Mi
Jan 12, 2019

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