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I ordered a dvd, got a defective one, sent it back for an exchange... then got charged a SECOND time for it. When I called them about the double charge, all they would say is that they always do a refund then a recharge when doing exchanges, and that charges go through before refunds. They told me the refunds take about 72 hours to process... which means now I can't take any money out of my bank until DeepDiscount decides to give me my money back or I'll be overdrawn!

All of this for a dvd that's taking a MONTH to get. Next time I'll just go buy the stupid thing at Wal-Mart!

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  • Er
      23rd of Apr, 2009
    0 Votes

    I have one better!!! They double charged me and my CC company wants them to contact their customer service to get it straight and they keep sending me BS emails on how one is a pre-authorization! I will NEVER use them again! THEY SUCK!

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