The complaint has been investigated and
resolved to the customer's satisfactionResolved Deep Discount DVD — Bad service
resolved to the customer's satisfaction
Needed a present for my girl so placed an order for Horse Life DS game. It was "In Stock". Got a confirmation email stating it's "In Stock". Waited a few days for the shipment notification and then checked the account. Oops, now the status was "Back ordered". Curiously, the product webpage still showed it in stock. Called and was told that the item is back-ordered. When I said that I have an email from them stating it's in stock, the response indirectly suggested that I am a liar. Wow!
My advice is to buy somewhere else rather than trying to save a buck or two.