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Dairy Queen / customer service

1 Jackson, WY, United States

My wife and I just left the Dairy Queen I'm complaining about. I have never been treated worse in my life at a fast food restaurant than just now. My wife and I ordered 2 chicken strip baskets and after the cashier took my wife's card to Pay she swiped the card and left the register, she never gave us a receipt. Following that the manager of the Dairy Queen came and made a scene accusing my wife of not paying for the meal when we had already received an electronic statement from my wife's bank informing us that the transaction was approved. The manager continued to deny we paid and refused to look at the statement we showed her. Cashiers need to be better and handing receipts directly after purchases are made so that things like this do not happen. The manager went about yelling at my wife in an extremely unprofessional manner and made us feel horrible.

May 20, 2018

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