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CVS Store


bad customer service

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
CVS Store
United States
my husband on oct. 30 went to cvs store at 301 prima vista in psl to buy cartons of cig. they raise the price from 35.00$ to 55$ when he came home i told him to take them back when he was told they would not the asst.manager was rude and told him toleave the store and not to return i told my husband i would go up to talk to the store manager i go to the store all the time and know the girls and the manager on the receipti dont see no refund.on monday the 31th went up to the store to be greeted by the same girl when i said i wanted the store manager and ask her if she was the one that talk to my husband the day before.

she became rude and told me to leave the store i did get a little upset told her i want the store manager she said he wasnt there itold her i would be back she told iam not allowed back i then told her i would tell everyone in my area not to shop there anymorei have been going to this store for years needless to say i went to wallgreens and purchase my cigs they charge me 40$ acarton 15$ dollars less i will no longer shop at any cvs stores and iam still will talk to the store manager i hope this girl is fired for her rudeness and the lost of costomers in our area

CVS you all are full of IT! You all advertize that you all have $59.00 Net book . I have a CVS that is located right next door to my job, and I would go inside everyday just watch to see. If you all would get in the Net book, I watch it for 3 weeks straight and you all never ever had the netbook even when they were approx 99.00 the employees would say oh we are waiting for the truck to come in. You ask when the truck come in. Then they said or they never came on the truck. I have a rain check that I have been holding for approx 1 ½ month. And still noooooo never got it.
Complaint comments Comments (9) Complaint country United States Complaint category Department Stores


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N  24th of Dec, 2011 by    -1 Votes
When they told your husband the price he did not have to buy it, by paying he entered into a contract with the store and no they do not have to give you your money back. Stop being so damn ignorant and grow up
N  24th of Dec, 2011 by    0 Votes
They would not just tell your husband to leave the store without him doing or saying something he should not so tell us another one. Also for some products like tobacco they do not allow returns. I agree with heath2011, for someone who is old enough to smoke you sure don't behave that way. I also get the feeling that you are considering not getting your way as being treated rudely.

As for telling everyone in your area not to go back, I am sure they won't be listening to you. Also if you and your husband are like this all the time I am sure they will they will be going to CVS knowing they will not run into you there. Telling you that you can't have your way is not being rude so she won't be rude for doing her job, no matter how much you talk to the manager.
N  24th of Dec, 2011 by    0 Votes
Why don't you ###s who obviously work at CVS shut up and not reply to my review if you are going to harass her. I wish I could meet you face to face. That way I can hit you so hard your teeth end up coming out the other side of your head. I would not do that but ofcouurse when I made this "threat" the the person at the store she asked me to leave the store. Something I would not carry through. She then threatened to call the police if I did not. That cashier is going to get fired. I tell you that. I will keep bugging CVS until she does. My wife is friends with the manager and some of the staff so it will happen.
N  24th of Dec, 2011 by    0 Votes
If you really are Ruth's husband than even making a threat is a criminal offense.
N  15th of Jan, 2012 by    0 Votes
The maturity and intelligence in this complaint is overwhelming! Thank you
N  29th of Apr, 2012 by    0 Votes
That's one big run-on sentence.
N  21st of Jun, 2016 by    +1 Votes
it's been awhile since this happened. Are you ok? Do you relive this often? Perhaps a therapist would help take the edge off.
N  21st of Jun, 2016 by    0 Votes
I am a loyal customer ov CVS, and enjoy my trips their. I am sorry to say, that I put in a disposable camera for developing, almost a month ago. I may be old fashioned, but when it comes to pictures, i like to have them in an album to look at them.. I still have not received my photos. I am upset, because these are pictures of my new grandbaby, and i wish to show the folks i work with.

Barbara Grant
N  21st of Jun, 2016 by    0 Votes

Cvs Store - I will never go into that store again & I also had all my prescriptions transfered to another store
CVS Store
United States

On Sept. 30th. 2011 I was in the CVS store in Atchison, Ks. I went in to buy a carton of cigarettes. The lady that waited on me was new to the store, but i had known her for years. She could not find the brand that i asked for so i tried to direct her to it. As i was talking to her the female manager came up, grabbed the carton off the shelf & just threw it on the counter in front of me & told me too stop being so rude.

I WAS NOT BEING RUDE. just trying to tell the sales person where they were. well one thing led to another & I told that manager that I would never come into that ##$$%%^ store again. Believe me if I am being rude people would know it. A week prior to that I was in the store looking at some things I was interested In buying later & the same saleslady & another worker & I were talking about the products & we were really enjoying ourselves.

Well to make a long story short, I will never go into that store again & I also had all my perscriptions transfered to another store. I dont need to be treated that way. I got along without that store before it came here & I can shop elsewhere. I just wonder how many other customers that manager will run off. I tried to find the main phone number to report her, but I guess this will have to do.

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CVS Pharmacy / CVS Health Logo CVS Pharmacy / CVS Health
Customer Care Service
CVS Corporation, Customer Relations, One CVS Drive
Rhode Island
United States - 02895
+1 800 746 7287
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