CVS reviews and complaints 1
View all 3327 complaintsCVS - disappointed
CVS pharmacy located on 3350 Forest Hill Cir, Forest Hill, Tx 76140.
We met a day shift store supervisor... She is Hispanic. The lady is so MEAN ! So MEAN and very rude.
My wife went to CVS to get pain medicine on the counter for her tooth pain. My 3-year-old child accidentally opened a toy. The lady threatened my wife to call the police and made her paid for the toy (more than $10.00). All the cash my wife carried with her is gone, no more pills.
When I got there to ask for explanation she called the police on me. I did not go away but I waited for the police to come. The police told me I don’t look criminal, no weapon on me and no criminal action was reported. The police advised to call CVS corporate to complain. Since then my entire family quit shopping at CVS ( pharmacy and drug store)
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I hope corporate gave you the response that you deserve. I can understand why the shop assistant asked your wife to pay for the package your daughter opened. Some products may be able to be sold after the package was opened or ruined but others may not. However, that did not give the lady the right to be rude to your wife