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Cox Communications / internet service

1 United States
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Two techs come by my unit, the first is so lazy to look for the coax cable already drilled through the hole of my unit that is there (but refused to do anything about it since there was no proper outlet). Second tech comes by and says that it's improperly wired and he can't wire it through the existing set up (but other units in the apartment complex with Cox have done so previously). Coupled with their comments about "slow" season and being able to reschedule for the next day being a complete fallacy, their customer service and attention to detail is an absolute joke and unforgivable. I have done business with Cox before and they were wonderful to work with but now when I try to do things on my own all they do is complain.

Dec 12, 2018

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