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Cox Communications / poor customer service, overcharged, no help

United States Review updated:

Decided to upgrade to DVR service and take advantage of a promotion. They had no DVR receivers for pickup at the locale office for 2 weeks finally was able to get one and they said the promotion was over. They gave me the DVR and said to try calling customer service. I called customer service and was told to bad. Now the promotion is back on 2 months later and the still won't honer it. I pay $160 a month and this is how they treat me. I'll be looking for satellite now. Save yourself the headache and just go with satellite.

He
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Comments

  • An
      7th of Jul, 2012

    So let me get this straight. Your feelings get hurt, because more people got that upgrade before you, and now your mad about it, so how you are going to get them back is disconnect your service. Some people are so childish. Grow up.

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