Cox Communicationsbilling and services

The Internet and cable service fees provided by Cox should be explicitly stated on the bill with discounts stated. I do not know what campaign special I have and actual service names descriptions do not match list of services when research.See Top 10 Worst Companies in Barrington, RICalled today and told my rates will increase again on May 13, but if they upgraded internet speed now using some new campaign I can keep my bill cost the same. Also told me a loyalty discount would given but renegged on that once the upgrade was made. sneaky tactics. Taking advantage of customers. Billing should be clearer. Disappointed.

May 01, 2017

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