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Costco Wholesale Corporationlack of customer communication

I had bought and ordered new tires for my car. I went to get them installed and was told they were running a bit behind and that the service would take about an hour and half with other backed up repairs.See the Top 10 Worst Complaints in Hillsboro, OR As hour 3 rolled around I finally went up to the service desk to find out my car had been ready for over an hour. I was never called as they said they would. It turns out the person checking me in punched it in incorrectly, a "5" instead of a "9". A simple clerical error that wasted an hour and a half. That is absurd.

Co
Jan 23, 2017

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